Sharebird

What anti-patterns exist in Outbound Product Management that practitioners should be on the lookout for?

For example, would blocking (or gatekeeping) regular PMs from having direct customer conversations be an example of an anti-pattern to be aware of?

Answer
1 Answers
  1. Sarah Joshi
    Sarah Joshi

    Atlassian Director of Product • 11mo

    A few that I would watch out for: Over-indexing on individual customer asks: Focusing too much on the most vocal or largest customers can lead to a fragmented roadmap and losing sight of what will benefit 1000s of customers, not just 1 Not being able to say "no": As OPMs, we can't solve every problem for every customer at exactly the same time. It's a hard but important part of being an OPM is to help understand customer challenges, identify potential solutions that can be unlocked today, vs. ar ...Read More

    2,324 Views

Related Ask Me Anything Sessions

Top Product Management Mentors