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What are the key skills one should target to learn to grow in Trust & Risk , as a Product Manager ?

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2 Answers
AI Product Management
  1. Natalie Chung
    Natalie Chung

    Atlassian Director | Senior Principal PM, Teamwork Collection • 6mo

    For a Product Manager, Trust & Risk is no longer just about compliance - for those building AI experiences, this is also validate viability and quality. Examples of key skills PM should target to develop in this area include Setting up Evals - systematic way to score AI outputs against a standard. It is also important to create a scoring rubric and creating reference datasets (which curated examples of ideal inputs and outputs that serve as ground truth), and create judge prompts for one AI ...Read More

    3,752 Views
  2. Suhas Manangi
    Suhas Manangi

    Snap Head of Product - Trust & Safety • 4y

    Trust & Risk is a specific domain, so generalist PM would need to pivot to become a domain PM. This will require launching solutions across multiple years. Fraud evolves every year, but over 90% still remains the same decade long type. Payment Risk is a good stepping stone. Balacing security with usability (frictions to stop bad actors) which translates to doing a trade off between fraud loss and revenue loss is a new skill PMs have to develop. 

    2,371 Views

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