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As a product marketer, how do you ensure that your customer research & insights are relevant and actually actionable/useful for product teams as they develop the product roadmap?

Caroline Silverkorn
Freed Director of Product Marketing | Formerly Quizlet, Udemy, San Francisco Ballet6y
Set super clear research goals whenever you talk to customers or conduct a research study. As part of those goals, explain what the physical output of the research will b...
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1562 Views
Joshua Lory
VMware Senior Director, Blockchain Go To Market | Formerly Accenture, United States Air Force5y
In partnership with the product leadership team, establish a 360 degree feedback loop that takes the plethora of feedback channels and terminates them into one like AHA o...
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759 Views
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Eric Keating
Appcues VP Marketing2y
Ask them. 99% of PMM<>PM challenges can be resolved by better communication, whether at the individual level or further up the chain of command. "What kinds of insi...
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436 Views
Kavya Nath
Meta Product Marketing, Reality Labs | Formerly Sprinklr, YuMe2y
The best way to ensure customer research and insights are relevant and actionable/useful for product teams is to align research to short-term, mid-term, and long-term pro...
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480 Views
Robin Pam
Stripe Product Marketing Lead6y
Be objective: Use customers' exact words and quotes as much as possible. Be the notetaker, the objective observer, and people will start to trust your observations. Be c...
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1224 Views