What is your advice for building trust virtually, especially in the first 90 days of a new role?

Great question! With a bit of extra effort, there are many things that can be done to forge relationships that build trust in a virtual environment. To do this successfully, invest time in getting to know your stakeholders and identify opportunities where you can add value and share your knowledge. Whether it’s a 1:1 or a team happy hour, dedicate time every week to get to know your team members on a personal level and build rapport. I have found that establishing common ground and better unders ...Read More

During the first 90 days of any new role, I like to go on a listening tour. Identify your counterparts you'll be working with across the spectrum of the organization (everyone from finance to product) and ask them the same 3 questions. What you'll start to understand is where the answers differ and where there is an opportunity for alignment. By going on this listening tour you are first understanding where the organization is at, and where there are challenges and opportunities before coming in ...Read More

Personally, I've found that the best way to build trust in the first 90 days, is focusing on identifying areas where you can immediately create value (no matter how small). The softer side of relationship building naturally happens through executing. Here's why: You were likely hired for a critical reason. Especially in the current market, there's an expectation that you will be taking over work that was causing your teammates stress/headaches until you joined. Focusing on identifying areas wher ...Read More

One of the most important outcomes of stakeholder management is getting buy-in, and that comes easiest when there's trust. Getting buy-in is absolutely critical to moving projects forward, and the first 90 days is a great time to lay strong foundations.  Here are the three actions I take very intentionally to build trust with my peers and cross-functional partners: 1. Ask questions and listen intently. The same way I approach different audiences with different positioning or messaging is the sam ...Read More