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What KPIs should I own and not own being the first revenue operations hire at a start-up?

Michael Hargis
Tealium SVP, Revenue Operations3y
You should own all of the KPIs/metrics if you are the first revenue operations hire. Initially, you'll need to validate the data sources and availability, put a system (...
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4006 Views
Dhwani Dalal
DocuSign Director, Sales Strategy & Operations1y
● Own: Pipeline coverage, sales cycle length, win rates, lead conversion by source, and conversion by contributor. ● Not Own: Product KPIs, customer success metrics. 
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928 Views
Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
Here are some red flags for KPis that you are asked to own:There is not support for the KPIThe KPI definition is not clear and well definedThe levers for achieving the KP...
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939 Views
Tyler Will
Intercom VP, Revenue Operations | Formerly LinkedIn1y
I think there are two ways to think about "owning" a KPI when you're in RevOps. For many business performance metrics, you can "own" the KPIs in the sense of providing th...
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556 Views
Josh Chang
HubSpot Director, GTM Strategy & Revenue Operations2y
As the first revenue operations hire at a start-up, you own all of the KPIs across the functions you support, but at the same time, you don't necessarily have direct infl...
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814 Views
Kenny Hsu
AuditBoard SVP, Growth and Revenue Operations1y
Own everything your CRO owns and nothing he/she doesn't. If you follow this you will do ensure that you are focusing on the things that will drive the business, and defe...
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936 Views