Profile
Courtney Craig

Courtney Craig

Head of Retail Product Marketing, Shopify

Content

Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
I think Product Marketing will shift beyond product launches and research to a craft that focuses on business and product growth strategy. Meaning, PMM will take more own...
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5703 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
At about 7-9 years into my career when I was mid-level, I knew I was at a crossroads and it was an important time to assess what I wanted to do next. I made a strategic d...
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5012 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
First of all, if it's really dull and doesn't add value - don't market it! It's ok to not market every single feature launch. Develop a tiering system or criteria for whe...
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2096 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
This is always a tough one, depending on how PMM has been historically viewed within the organization, and how experienced the Product team is at working with PMMs. Many ...
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1988 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps8y
Product one sheets/handouts/leave behinds, strategy/copy for sales outreach email campaigns, internal one-sheets for sales calls/scripts, a demo video, buyer's guide, cas...
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1573 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps2y
Tell them you want to sit in in order to prepare better sales enablement materials for them for future calls, including objection handling documents, pitch decks, feature...
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1516 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
Two things:Always be getting inspiration from other brands... I have a coworker who likes to look to brands like McDonalds and Nike, and it always inspires new ideas.Take...
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1249 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
Intercom - I love their product! You can create announcements on the bottom right of your UI, or as large nearly full screen overlays... but it's not intrusive and looks ...
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1190 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
If you want to be an exec, you need to understand other areas of marketing (even as a Product Marketing exec). Period! But, you have choices in how you do that, and it do...
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1134 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps1y
Product Positioning - This is the most important skill you can possess/understand as a PMM. It drives everything else, and nothing else works when this is wrong. Messagi...
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1079 Views
Credentials & Highlights
Head of Retail Product Marketing at Shopify
Formerly GoDaddy, ClearVoice, AppBuddy, Scripps
Top Product Marketing Mentor List
Studied at Arizona State University
Lives In Phoenix, AZ
Hobbies include hiking, yoga, indie music, health & wellness
Knows About Product Launches, Sales Enablement, Messaging, Influencing the Product Roadmap, Produ...more
Speaks English