Are there specific books, courses, or resources you recommend for aspiring customer success leaders to enhance their skills?
2 Answers
SurveyMonkey Senior Director of Customer Success • 11mo
While it was designed as a sales methodology I will say Sandler selling remains one of the most practical and impactful courses I've participated in. It's core centers ar...
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Adobe Head of Customer Success (Asia) | Formerly Sitecore, Red Hat, Symantec, Blue Coat, Intel, Dell, Dialogic • 2y
I previously answered this type question for CSMs however this time I will put in some resources that are more focussed on Customer Success Leaders. Here is the link to t...
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