Question Page

Setting KPIs can often feel arbitrary, especially when entering new markets. How do you get past this uncertainty to set realistic goals?

Trevor Flegenheimer
AlertMedia VP, Customer Success | Formerly Zego, Treacy & Company1y
The important thing is to start measuring items. Your initial 'goal' may be off, but you won't know that until you start measuring it and having your team work towards a ...
...Read More
2083 Views
Aishwarya Dwivedi
Adobe Director Customer Strategy & Success5mo
Entering a new market without historical data or benchmarks can feel like stepping into the unknown.In this scenario we should start with the most important and fundament...
...Read More
353 Views
Kiran Panigrahi
Salesforce Director - Customer Success | Formerly HSBC, DELL, DELOITTE, AGILECRM, GAINSIGHT2y
Setting KPIs can indeed feel arbitrary, especially in new or uncertain markets. However, there are strategies to overcome this uncertainty and set realistic goals:Market ...
...Read More
1233 Views
Conor Holmes
Confluent Senior Director of CS & Account Management5mo
It can feel arbitrary when setting KPIs in new markets, and that’s okay. Whats necessary is to learn fast and iterate. When the market dynamics are unclear, use KPIs as ...
...Read More
497 Views