How do you handle conflicting user feedback obtained from interviews?
2 Answers
IBM Product Management • 1y
In qualitative research, there's this practice of converging, mapping, coding, and providing themes of your research participants' narratives or transcriptions. In that c...
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Cisco Director of Product Management • 11mo
The key to handling conflicting user feedback is identifying the likely cause for those. Here are a few possibilities:The question isn't framed quite right or is too vagu...
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