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How do you incorporate user interview findings into your product roadmap?

Paresh Vakhariya
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, VerizonDecember 11

Here are some ways you can include the findings on to the roadmap:

  1. Organize Findings into Themes

    • Group findings into categories such as:

      • User pain points: Challenges or frustrations users face.

      • Desires: Features or improvements users want.

      • Behaviors: Patterns observed during the research.

  2. Translate Findings into Problems and Solutions

    • Articulate findings as clear problem statements.

    • Propose potential solutions that address user needs.

  3. Categorize by Time Horizon

    • Classify initiatives based on feasibility and urgency:

      • Near-term: Quick fixes or small improvements.

      • Medium-term: Moderately complex changes requiring planning.

      • Long-term: Strategic initiatives requiring substantial investment.

  4. Evaluate Alignment with Vision and Strategy

    • Assess whether findings support the product’s overall vision and strategic goals.

    • Filter out ideas that don’t align, or document them for future consideration.

  5. Prioritize Using Frameworks

    • Apply prioritization methods like:

      • RICE: (Reach, Impact, Confidence, Effort).

      • MoSCoW: (Must have, Should have, Could have, Won’t have).

    • Focus on solutions with the highest value and feasibility.

  6. Engage Design and Engineering Teams

    • Collaborate with design and engineering to:

      • Estimate effort and technical feasibility.

      • Understand constraints or dependencies.

    • Adjust prioritization based on scope and resources.

  7. Add High-Impact Ideas afterward to the Roadmap

    • Integrate prioritized initiatives into the roadmap.

    • Clearly map out objectives for each time horizon (e.g., sprint, quarter).

  8. Validate Solutions Through Usability Testing

    • Before full implementation, prototype solutions.

    • Conduct usability testing to confirm they effectively address user needs.

  9. Communicate the Roadmap

    • Share the updated roadmap with:

      • Leadership: Highlight how findings align with strategic goals.

      • Stakeholders: Ensure transparency and alignment across teams.

      • Users: (Optional) Share how their feedback influenced the product.

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