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What messaging frameworks are best-in-class?

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8 Answers
  1. Charlotte Norman
    Charlotte Norman

    Canva Head Of Product Marketing • 5y

    Positioning is about showcasing how you solve your customer's needs in a unique and beneficial way.  I firmly believe that you can not create strong messaging if you have not completed an audit of your competitor's messaging. I typically use the following framework to audit competitors:  Competitor framework: Company name  Tagline  Positioning statement  Core benefit  Problem solved  Messaging pillars  Once completed I’ll map on a 4 x 4 the key territories the competitor sits in and where our co ...Read More

    31,758 Views
  2. Alex Gutow
    Alex Gutow

    Arcade.dev Head of Marketing • 4y

    I actually tend to take bits and pieces from different ones that I've used in the past to create my go-to. Whatever framework you use should help you get to a focused opinion on the tagline, elevator pitch, and 3 benefit pillars. This means it should capture who is this for (primary personas) and what you're competing against (competitors) as "givens" to set the stage. Then the most valuable thing to have in the messaging are the 3 key benefit pillars of your product/solution/feature that are un ...Read More

    15,122 Views
  3. Sarah Lambert
    Sarah Lambert

    Symphony Talent Head of Product Marketing • 5y

    There are a lot of messaging frameworks out there to choose from, but I take a bottom up approach: I start with the differentiators and proof points and then build my elevator pitch, value prop statements and long descriptions from those foundational components. I also use the rule of 3 for my differentiators and proof points. If you find yourself with a laundry list of differentiators or proof points, start looking for similiarities among those components to create larger "buckets" so that your ...Read More

    6,522 Views
  4. April Rassa
    April Rassa

    Celigo Vice President Product Marketing | Formerly HackerOne, Cohere, Box, Google, Adobe • 5y

    I think some of the work April Dunford has done in terms of the framework she lays out in her book is super practical and easy to use.

    There are some good examples you can find here.  

    I'm a big fan of the Content Marketing Institute and they have some great content around messaging framework you can find. This is one example.  

    3,539 Views
  5. Malli Vangala
    Malli Vangala

    Circana Chief Strategy Officer | Formerly Microsoft, SAP, McKinsey • 4y

    Sure. While I cannot share internal documents necessarily, I can share a few elements that I think make up good messaging frameworks. Market and competitive context Product strategy/objective (i.e. why we are introducing this particular product/capability and how it fits in broader portfolio of products Clear articulation of target customer segment and their pain points we are trying to address Value prop (ideally backed up by research validation!) and finally Messaging (1-sentence articulation, ...Read More

    9,892 Views
  6. Aneri Shah
    Aneri Shah

    Ethos VP Marketing | Formerly Meta, Microsoft • 2y

    I find that you have to:


    1. Understand the audience, their problem, and how they currently solve it

    2. Use that to define your product's key benefits and proof points

    3. Once you have both the problem and solution well-defined, build your messaging. This is a high-level exercise that tells the story you want to tell about your product.

    Here's my messaging framework template if you want to see how this comes to life.

    1,095 Views
  7. David Johnson
    David Johnson

    Backblaze Product Marketing Manager | Formerly Vultr, Micro Center • 2y

    Absolutely, when it comes to top-tier messaging frameworks, the Jobs To Be Done (JTBD) framework stands out as a real game-changer. This framework delves deep into comprehending your users' underlying motivations, aspirations, and pain points. While it might not be the most straightforward approach, as it often demands persona interviews to solidify your insights, the effort is well worth it. JTBD enables you to grasp what truly resonates with your audience, capturing not only their preferences ...Read More

    524 Views
  8. Linda Su
    Linda Su

    ServiceNow Senior Product Marketing Manager | Formerly Deloitte, Salesforce • 2y

    Your messaging should always aim to influence and shape the market's perception of your product. Good messaging accelerates trust between your company / product and your buyer, which in turn leads to demand, adoption, revenue, etc. Your audience is multi-faceted and so your messaging should be as well. Strong messaging addresses the following points in a clear and compelling way: Persona: Who is the target audience? Job to be done: What is their "job to be done"? Pain points: What's their challe ...Read More

    465 Views

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