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What tools or frameworks do you use to develop and refine your messaging strategy?

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3 Answers
  1. Zarmina Niazie
    Zarmina Niazie

    Fivetran Director of Product Marketing • 11mo

    Our messaging strategy is built on a framework that looks at this in 2 ways. First, we run a large scale research project once a year that gathers feedback via interviews and surveys from our target ICP, existing customers, sales team members, key technology partners, and analysts. We use that to understand how the market is evolving, how we fit into it today, and how we can play a bigger role in the future. For example, we were able to anticipate our ICP’s growing focus on AI because our yearly ...Read More

    16,664 Views
  2. Vishal Naik
    Vishal Naik

    Box Head of Product Marketing, AI & Platform | Formerly Google Gemini • 6mo

    I talked about this in another answer, but I use the '7 Whys' Technique, but with a specific caveat: The goal isn't to reach the top, its to map the jouney. The goal is to map the entire vertical journey—from the tactical weeds to the emotional sky—so I can choose the right 'altitude' for the right audience. How I Use It: I create a 'Benefit Ladder' by asking 'Why does this matter?' repeatedly. Rung 1 (Feature): Auto-summarize meeting notes. Rung 3 (Functional): Save 30 minutes per meeting / Go ...Read More

    645 Views
  3. Kuber Sharma
    Kuber Sharma

    UiPath Sr. Director of Product Marketing | Formerly Salesforce, Tableau, Microsoft • 2mo

    The annual research + agile adaptation model is the right foundation, and I run a version of it at UiPath. But for teams marketing AI products, there's a critical addition: a high-frequency "messaging pulse" layer between your annual cycles. When we relaunched Tableau as an AI-first analytics platform at Salesforce, the market's understanding of what "AI analytics" meant was evolving faster than our annual research cadence could capture. We were writing messaging for a buyer mental model that ha ...Read More

    235 Views

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