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What’s your favorite framework for identifying the 'hidden currency'—what those stakeholders actually value—to make the 'ask' feel like a win for them rather than a chore for me?

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2 Answers
  1. Justin Fink
    Justin Fink

    Freshworks Sr. Director of Enterprise Marketing • 2mo

    You need to first bucket individuals into groups and understand their motivations. Below is typically how I group practitioners: 1. The Climbers The Vibe: They mention their role, seniority, or senior leader consistently. The "Win" for them: You aren't giving them work; you’re giving them support. 2. The Efficiency Practitioners The Vibe: Their calendar makes it difficult to schedule. The "Win" for them: You’re their to help serve a broader set of metrics; find which they care about. 3. The Rela ...Read More

    473 Views
  2. Eric Bensley
    Eric Bensley

    ServiceNow VP, Product Marketing - CRM • 2mo

    Show stakeholders something concrete and observe their reaction — people reveal what they truly care about when responding to real work, not broad questions. The currency of individuals is very personal, and broad coffee chats or open-ended questions like 'what's important to you this year?' rarely surface true priorities — people are busy, guarded, and behave differently in different settings. A more effective approach: 1. **Show, don't ask**: Create an MVP or early version of something — a pro ...Read More

    258 Views

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