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Matt Henderson

Matt Henderson

Director of Growth at Sentry

Boulder, CO

Let's talk all things PLG, growth, channel strategy, cookieless attribution, and navigating hyperscale.

Content

Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • 6mo

Here are some red flags for hiring for SEO/Paid in particular: Any highlights of percentages that the individual improved in their organic or paid channels that is suspiciously too perfect. IE. 100% growth year over year or 40% improvement to CAC. What you want is the people who put something like "52.5%" If someone neglects to mention the way their team helped them achieve something. It's a team sport. Anyone who mentions or lists a lot of freelance jobs or short stints at companies. You want s ...Read More

1,937 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • 6mo

I always want an example of a marketing campaign front to back that this person was primarily responsible for (usually in slides, but I don't mind just a notion/google document as long as they can talk through it). I want to see their thinking behind the campaign, not necessarily just results. I want to see that they work well with others and don't take sole credit for everything in the campaign. If they need to obfuscate the results or even make them up because it's been too long, that's fine, ...Read More

1,882 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • 6mo

Here are some of my favorite questions for this and what you can be sifting for with them: Tell me about an average day at your current job? Autonomous folks are hunting for projects, looking for ways to optimize even just 1% further in their day to day. What was a time where you created a new process that didn’t exist before? The person should be debating between two or three examples because there's a handful in their mind. Or at least one really good example. If there is any hesitation beyond ...Read More

978 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • 6mo

  • Ask the exact same questions to every candidate (but you can and should also just be a human and take interest in certain areas that interest you about their experience.)

  • Define your ideal candidate before hand and use it as criteria before you make an offer

  • Ensure you get other opinions from a group of trusted coworkers who have defined questions they ask.

917 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • 6mo

Pipeline claims are hard. If the number seems outlandish, I'll usually ask "Wow, what was the pipeline in the prior qtr?" or "Wow, what was the goal?" On team leadership, these actually have been auto-generated and async for me, but some of the most revealing question that I've used is: How would you rate [insert person] on these attributes as compared to others you’ve worked with? Attention to detail * Enjoyable to work with Optimism * Intelligence Consistent delivery of quality work Handles st ...Read More

783 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • May 14

Always bring data back to the table to teach PMM what messaging is resonating. You have the answers to their theories. Leverage PMM anytime you need help wth landing pages, ad copy, or messaging for community efforts. PMM can be a Growth teams best friend. And don't just be a data source. Create and test your hypothesis to gut check their theories.

509 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • May 14

Look for any low hanging demand capture opportunities. Anywhere demand already exists and you just need to show up. Then shift to demand creation channels that can scale. Then go to channels that can't scale and build out programs with agencies, contractors, or additional help to attempt to scale those.

393 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • May 19

We use an internal tool built on Plausible API. We have it track before/after tests automatically, and use a skill in our website PRs to set up tests for us when we change a page. This allows us to be nimble and not obsess too much over perfect test/controls. if we see directional wins we keep, if we don't we try something new. It predicts revenue impact based on funnel conversion which allows us to quantify testing's impact.

357 Views
Matt Henderson
Matt Henderson

Sentry Director of Growth | Formerly JumpCloud • May 19

We take a bit of a different approach to attribution where we have no third party cookies on our website. Our audience is very sensitive to being tracked and it allows us to focus on channels that drive true demand creation. Here's a link to full post: https://hendersonmatthew.substack.com/p/we-removed-advertising-cookies-heres, but we focus heavily on channels like influencers, OOH, podcasts, etc. We do still have an attribution model based on referrer URL and UTMs at time of conversion, and we ...Read More

336 Views