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Stacey Wang

Stacey Wang

Head of Marketing & Government Relations at Kodex

San Francisco, CA

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Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

(Hot take?) I, too, am wary when product marketers' stated/primary motive is to "influence the roadmap" b/c influencing the roadmap is just a means to an end; it's not the end itself. (This is perhaps a slim bone to pick, but in my experience, genuine collaborative intent makes all the difference b/w a trusting/productive partnership vs. a guarded/challenging one.) Once there is right intent, you can influence the roadmap by becoming the absolute authority in the world (yes, I said world) in you ...Read More

2,184 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

- Anchor on the highest priority for the company, versus any one team. One of the hardest but also most liberating things about product marketing is that we are an inherently flexible function. Our skillsets are diverse, so we can quickly get into formation behind whatever is most important and strategic to the company at any given point in time. This is our greatest strength (and, if handled poorly, our greatest weakness; see below response), so don't let it go to waste! If the most important i ...Read More

1,541 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

It's hard to answer this in the abstract (w/o knowing more about your current culture), but these two cultural components have been critical to the influence creds PMM has earned at Ironclad: (1) empathy and (2) (a derivative thereof) "win as one" mindset.  Empathy means the ability to see things from your counterparty's point of view. "Win as one" culture is something we really care about at Ironclad, and it basically means committing to driving the best results for the company. It means always ...Read More

1,462 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

I like the idea and intent behind increasing transparency and visibility, as well as communications efficiency—but the answer to this question totally depends on your market and customers. 

There may be really valid strategic reasons (you may be in a hyper-competitive market, for example, where your competitors can gain an edge looking at your roadmap) for not wanting to publish a roadmap. 

1,439 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

This question is completely contingent on your company's business priorities and problems. No one should meet for the sake of meeting! So if the most pressing XFN problem at your company is pricing, you should implement or get PMM into the room for that meeting. If the most pressing XFN problem is opening up a new market, you should get a cadence on the calendar for that. At Ironclad, we have a regular cadence with Product, Sales, and Marketing on topics like Market/Compete, Win/Loss, and all GT ...Read More

1,415 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

A superpower. PMMs come in all shapes and varieties. I like building PMMs into superheroes, known for the thing they do better than anything at the org. I'm always looking for the one thing that a candidate has that sets them head/shoulders above everyone else in the game. Is it storytelling? Analytical rigor? Product aptitude? High ownership and drive; hunger to make an impact. Ironclad is a mission-driven company and everyone on the team is here to create transformative change in an industry t ...Read More

1,360 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

To the extent different teams have different cultures, I will tailor my approach, but for the most part I manage stakeholders according to their individual personalities rather than what team they're a part of. Some folks are more transactional; others are more relationship-driven. No matter the individual, I always start with empathy: understanding the person behind the ask, and what they need to be successful. 

567 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

There is no one-size-fits-all here; this depends on the size of your company (the smaller it is, the easier it will be to keep everyone on the same page) and scope of the launch (the smaller it is, the less necessary it is to get everyone together). What's most important is to set a cadence up-front w/ your XFN stakeholders that makes sense for your org. 

449 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

We built a system in Coda that enables XFN stakeholders to self-serve needs asynchronously. Coda also allows us to automate email updates to relevant parts of the business. Finally, we've implemented a cadence of regular team presentations and updates on important XFN topics, e.g., market landscape read-outs, win-rates, AR strategy. 

431 Views
Stacey Wang
Stacey Wang

Kodex Head of Marketing & Government Relations • 5y

  • High growth mindset / hunger to continuously improve.
  • Great negotiators. We sit at the intersection of a lot of teams and needs! PMMs need to be skilled not just at bringing value, but negotiating priorities.
  • Great collaborators. PMMs can't drive impact if they can't collaborate.
  • Can't emphasize enough the importance of empathy, especially when it comes to XFN work!
409 Views
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