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How do you handle situations where sales believes the leads are not converting due to demand gen’s targeting or messaging strategy?

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2 Answers
  1. Emily Chisholm
    Emily Chisholm

    Seso Head of Demand Generation • 1mo

    In short: believe them. If your company invests in enablement and you trust that sales is being held accountable for their ability to close, then you have no reason not to be constantly improving the demand gen engine and getting tighter on targeting. Defensiveness here is a trap. Treating their feedback as a signal rather than an attack keeps the relationship healthy and the engine sharp. The key is to build targeting from real closed-won deals—the ones you want more of. When you anchor targeti ...Read More

    348 Views
  2. Jeff Jewett
    Jeff Jewett

    OfferFit Director of Demand Generation | Formerly Workday, Atlassian, Deel • 2mo

    This comes up in every demand gen role I've had. My starting point is always to treat it as a legitimate signal rather than a turf battle. If sales is saying leads aren't converting, something is off and it's worth finding out what. The first step is getting to the data. I look at conversion rates by lead source, segment, and persona to see if there's a pattern. Often the problem is specific, not systemic. A particular channel or audience segment is underperforming while others are healthy. That ...Read More

    381 Views

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