Should CX teams and Product Management teams be on the same team? Pros/Cons?
I've worked with a few CX leaders who now have product managers reporting to them. Curious to know the benefits/risks of having them combined.
2 Answers
Atlassian Head of Product, Enterprise Strategy and Planning • 1y
There is nothing inherently wrong with having someone with a title "product manager" reside on a CX team. The caveat is depending on what the expected scope of that PM is...
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Adobe Senior Director of Product Management, 3D Category • 1y
If by CX you mean Customer Experience, then by experience I value them to be in the same team as PMs.One of the secret for great products is to look for collapsing the st...
1017 Views