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What are the key strategies to start with if I am the first Product Marketing Manager in a rapidly scaling-up business?

2 Answers
Christine Sotelo-Dag
Christine Sotelo-Dag
ThoughtSpot Senior Director of Product MarketingMarch 17

There are a few things you'll want to establish and get alignment on right out of the gates. 

1. Establish a tiering framework. Define what a large product launch looks like (tier 1) and what would qualify a product / feature to be a tier 1 - and what activities would be aligned to it. Do the same for the smaller launch tiers as well, and make sure your product counterparts are aligned. This will help set expectations and ensure launches are aligned to specific gaols. 

2. Define the jobs your product enables customers to do (JTBD). This will help define positioning and messaging and audience - all the things that are essential for bringing your product to market. It will help how you tell your product story. 

3. Build a relationship with your product org. Find out the ways in which you can bring value - market insights, competitive teardowns, be the voice of the customer, represent sales orgs, etc. As the first PMM, these are some foundations you can lay to help scale more effeciently. 

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Martin Raygoza
Martin Raygoza
Google Marketing Head for YouTube Shorts Mexico & Spanish LATAMSeptember 28

As the first PMM in any company you have a critical role, particularly because you will be under a lot of pressure to report growth from your area. 

There are 3 thing I would make sure to have as a baseline for my strategy:

  1. Know your customers.  Sounds obvious, but it is also necessary as a first step to understand your customer needs and pain points. I would suggest spending enough resources in this part, it is usually overlooked but getting this part right could mean a lot of savings in time and money for the next steps.

 

  1. Create a strong Value Proposition. It is another basic but necessary step. You must be able to explain in 2 sentences what makes your product unique from competitors and what value you are bringing to consumers. Pro Tip: don’t overthink it, make it clear, concise and easy to understand.

  1. Define a clear go-to-market strategy: make sure to have a step by step plan on how to get your product to your right target. Include: pricing, messaging, paid media strategy, organic social media, and channel distribution if applicable.

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