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What metrics do you use to measure the success of an AI product launch beyond pipeline?

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1 Answers
  1. Gray Hardell
    Gray Hardell

    Iterable VP Product Marketing & GTM Strategy • 3mo

    Revenue. Both in terms of new business and expansion. If you only measure pipeline, you'll miss the thing the board really cares about. Remember that AI revenue is currently valued at a much higher multiple than non-AI / SaaS revenue. Additionally, you should look at competitive win rates (if this was a gap before), product mix, and multi-time users (if it's free) - this demonstrates that your AI product isn't just a thing to play around with, but that it's valuable.

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