HubSpot Senior Director, Sales Operations & Strategy • 3mo
This is a great question and hard to measure well.
I would say minimizing number of escalations would tell you alignment is working well - that would mean sales and Rev Ops are anticipating and actioning the right way.
Beyond that I would go with an NPS (and do when I do my team’s annual reviews), asking the question from stakeholders on how they’d rate my team members on a scale of 1-10 (among other questions). High levels of alignment should have high mutual scores here.
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