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Lindsey Weinig

Lindsey Weinig

Director of Product Marketing, Twilio

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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
How do you decide between focusing on SMB vs. Enterprise when doing messaging where you can only have one?
If you can only have one I would defer to the priorities of the business. Are you investing more in enterprise initiatives or SMB? If that prioritization is unclear, I'd use market indicators, opportunity expectations, and recent successes to break the tie.  You can also take a lower-lift appr...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
What do you think about the Jobs to be Done framework for enterprise B2B?
I find the jobs to be done framework very useful in order to keep a customer-first mindset. Truly understanding your target audience's needs serves a product marketer targeting any segment or industry. Ultimately all buyers are people whether they're purchasing as a consumer or as a representativ...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
How do you promote new/updated messaging internally?
I don't know about you, but I'm drained from an all-digital environment and love when people add some creativity to their internal enablement. Come up with a tagline, a theme, or some other creative thread you can tie all of the internal activities around. Since it's for internal audiences you ca...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
What's the best way to rapidly test if your messaging is working as intended? Related question - how do you know if your messaging is working or not?
Getting messaging into the market is the best true test. Depending on the key channel you wish you utilize the messaging this may come in the form of marketing or sales initiatives and varies based on the investment. You could start with a landing page to test conversions or with a little budget ...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
Marketing messages and activities can be very subjective and subject to debate. What have you done to align executives and stakeholders so you can execute well?
Building strong messaging, aligned across executives and stakeholders can be done using 3 key tactics. First, include and cite trusted datapoints, both qualitative and quantiative, from third party sources as well as directly from your target audience/customers. Second, enlist input from trusted ...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
What is the typical 30-60-90 day plan for a PMM leader?
I love the power of a new perspective. I recommend an inspect, reflect, then suggest approach. Taking time to gather information from and form relationships with teams you support including product, sales, sales enablament/programs, marketing, as well as peers at your level will help you gauge yo...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
What is the best cadence for gathering stakeholder feedback in preparation for a launch?
We tend to take a pretty standardized approach for leading launches with my team. First we do a kickoff meeting with key stakeholders/deliverable owners across sales and marketing where we cover the target persona, problem and positioning of the new launch (shared early as a pre-read too) includi...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
How do you find overlapping interest/commonality with product management that goes beyond wanting to connect the product to the customer?
I recommend making the effort and taking time to connect with the people behind the roles. Working so closely with people, but in an all-remote environment can be really challenging. I do this by asking about their weekends/vacations, remembering their family/pets/hobbies and asking about them. I...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
As a product marketer, how do you handle design disagreements on something you're working on with your designer?
Whenever possible I try to have a customer-first, data-driven approach. We've used A/B testing, customer research, or referencing market standards to hash out disagreements in the past. If those aren't an option, but the decision is crucial to the success of the project, I recommend forming a RAP...more
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Lindsey Weinig
Lindsey Weinig
Director of Product Marketing, Twilio
What are some tried and true strategies to drive alignment cross-functionally for a remote team?
In my experience, preferences need to be considered here. I personally have found success by adopting a variety of strategies across communication channels and with varied cadence in order to cater to others' varied preferences.  First, we do a lot of writing; sharing plans, strategies, and ag...more
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Credentials & Highlights
Director of Product Marketing at Twilio
Product Marketing AMA Contributor
Messaging
Stakeholder Management
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