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Gregg Miller

VP of Product Marketing, Oyster®

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How do you think about your first 30/60/90 day goals when coming in as the Head of Product Marketing in a startup that didn't have product marketing before?

Gregg Miller

Oyster® VP of Product Marketing • October 8

30 days: Balance being an absolute sponge and learning by doing. Be a sponge by reading every doc you can get your hands on (enablement materials, case studies, team quarterly/annual plans, research studies, etc.), talking to as many prospects and customers as possible, and scheduling 1:1s with b......Read More

5190 Views

What does your product marketing team org structure look like?

Gregg Miller

Oyster® VP of Product Marketing • October 8

There’s two main drivers I think about with respect to org structure. Important caveat on the below being I primarily have worked at smaller organizations where org structures across the company are often highly nimble. 1. How established the function is - When the PMM function is new, oftentim......Read More

4271 Views

What's your framework to prioritizing needs/deliverables when you're the first Product Marketer at a company establishing the function?

Gregg Miller

Oyster® VP of Product Marketing • October 8

At Zapier I approached this by starting with a mission statement to describe why our team exists and the work we aim to uniquely do for the company: “PMM exists to maximize Zapier’s market opportunities by (1) clarifying where we win and (2) driving GTM strategy for product success.” I then defin......Read More

2715 Views

When launching a new product, what sales assets are a must have to make the launch a success?

Gregg Miller

Oyster® VP of Product Marketing • May 15

This will vary depending on how important a given product is as well as its degree of complexity, but for a decently robust feature/product I think you'd want some of the following as a minimum. [Internal] Product one-pager: Succinct asset that explains what customer pain points we're solving ......Read More

1722 Views

What are the biggest surprises when going from a company where product marketing was established to one where you have to establish product marketing?

Gregg Miller

Oyster® VP of Product Marketing • October 8

One of the biggest surprises is that the vast majority of people at smaller companies have little idea of what product marketing is. Your new colleagues may have never worked directly — or even indirectly — with product marketers before. This means that you as the new head of PMM have a much bigg......Read More

1613 Views

How do you increase the Product Marketing function's ability to be a more strategic player in the company and not just the launch arm of the feature factory?

Gregg Miller

Oyster® VP of Product Marketing • October 8

I’m assuming this question is about moving from a focus on the “last mile” of the go-to-market process entailing sales enablement and product launches to more “upstream” go-to-market strategy activities like identifying market opportunities, defining target segments in the market, partnering with......Read More

1551 Views

How do you establish credibility with product management when you are new to the product marketing team?

Gregg Miller

Oyster® VP of Product Marketing • February 11

It's all about doing great work that matters to the business, matters to your partner, and fits into the context of the relationship! The playbook below can help get the ball rolling. Sorry for the long answer, but it's a complex question with big implications for your ability to add value as a P......Read More

1480 Views

How detailed should one make a battlecard/killsheet?

Gregg Miller

Oyster® VP of Product Marketing • May 15

I'll try and answer each of these three questions separately. * My philosophy is short and sweet. If you're making battlecards longer than one page or using size 5 font it's going to be impossible for your sales reps to get the high impact at a glance insight they need. Battle cards work ......Read More

1398 Views

What systems/tools do you swear by for product launches to keep all stakeholders informed and engaged?

Gregg Miller

Oyster® VP of Product Marketing • September 29

GTM kickoff meeting: It is absolutely essential to get all the right stakeholders in the same room to get on the same page around what we're doing, why, by when, and with which owners. I like to have my team run these meetings roughly three months before a given launch and use them as an opportun......Read More

1340 Views

What are some ways you can build credibility with Sales, ensuring that they will leverage your messaging and materials?

Gregg Miller

Oyster® VP of Product Marketing • May 15

Man, I love this question! As PMMs so much of our work only has impact if it has engagement from others, and the only way to get that engagement is by having credibility in the organization. This won't be a perfect list or exhaustive, but some things that come to mind are: * Take the time to......Read More

1288 Views

Credentials & Highlights

VP of Product Marketing at Oyster®