7 Answers
22,978 Views
Blake Cummins
Blake Cummins
Wolt Director, Head of Global Sales Strategy & OperationsJanuary 18
Career path will vary widely depending on the person. I'll answer this question with the view of "how do I progress my career path in rev ops": 1. Be consistent in your day to day: Build a reputation as a dependable teammate that will get the job done. Do this by hitting timelines, taking owne......Read More
4485 Views
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3 Answers
4,091 Views
James Darragh
James Darragh
dbt Labs Head of Revenue OperationsDecember 7
I hit on this somewhat above but generally it should be * 30 Days: Learning and Discovery * Meet with key stakeholders (Managers and ICs) to learn current processes, bottlenecks, and paint points. Since ops roles are very cross functional, make sure you are meeting with people n......Read More
3120 Views
5 Answers
8,708 Views
Won Choi
Won Choi
Klaviyo Senior Director Sales OperationsNovember 17
Common traits are resilience, collaboration, and the ability to communicate effectively. I am sure these can apply to other roles as well. Also, I see all these as learnable skills that can come with practice and experience. * Resilience: Rev Ops is a job where there is never a dull day. Priori......Read More
2965 Views
7 Answers
5,352 Views
Sid Kumar
Sid Kumar
HubSpot SVP, Revenue Operations (RevOps)February 7
There are four key foundational pillars to a RevOps strategy: 1/Talent, 2/Process, 3/Systems, 4/Data. I'd start with Talent and Process changes in the near-term, while starting to build your plans and roadmap for your Systems tech stack and Data architecture. In my experience, you need all these ......Read More
2797 Views
1 Answer
2,693 Views
Daniel Lambert
Daniel Lambert
dbt Labs Director of Marketing OperationsMarch 16
Here are some of my favorites templates/resources 1. OpsCast Podcast (https://marketingops.com/podcasts/) 2. OpsStars Conference (https://www.ops-stars.com/) 3. Operations with Sean Lane (https://operationspodcast.drift.com/public/13/Operations-43678) 4. RevOps Podcast (https://www.reven......Read More
2693 Views
9 Answers
7,302 Views
Brian Vass
Brian Vass
Paycor VP, Customer Experience OperationsNovember 17
* Ensure that associates are working on challenging projects * Recognize the positive impact they are having on the business * Provide meaningful feedback on a regular basis. We have quarterly "Connects" to share accomplishments, areas for improvement, goals for the next quarter, and dev......Read More
1954 Views
2 Answers
3,395 Views
Lauren Davis
Lauren Davis
Checkr Director, Revenue OperationsDecember 6
It’s not uncommon for leadership to fixate on sales because it’s very easy to see the result: I hire one sales person, I get $X in incremental revenue. But the fact of the matter is that you can’t have sustainable revenue growth without retaining customers. For this problem in particular, I’d ......Read More
2279 Views
9 Answers
12,247 Views
Lindsay Rothlisberger
Lindsay Rothlisberger
Zapier Director, Revenue OperationsApril 4
To set yourself up for success when establishing a Revenue Operations function, I recommend starting with an exercise to map out and benchmark the revenue process. You can use this to create a roadmap and then prioritize tasks using a framework such as the Value vs Effort Matrix. When RevOps i......Read More
1119 Views
8 Answers
8,090 Views
Melissa Sinclair
Melissa Sinclair
Shopify Senior Revenue Operations LeadNovember 2
My specific team is focussed on post-sales revenue operations. We are structured around a few aspects: 1. The Craft: Meaning merchant facing roles (ex. Customer Success, Sales, etc). My team is first split by that grain so they can really get to know the roles of those areas and develop strong s......Read More
496 Views
4 Answers
8,357 Views
Alok Kolekar
Alok Kolekar
Podium Sr. Director, Revenue OperationsJune 15
I would typically evaluate a list of questions that can be grouped as follows: Impact * Would this opportunity allow me to make a meaningful impact that could make the function/company significantly more efficient? Growth/Learning * Is the company on a high growth trajectory and/or p......Read More
561 Views
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Eduardo Moreira
Eduardo Moreira
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Lindsay Rothlisberger
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Ignacio Castroverde
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Won Choi
Won Choi
Klaviyo Senior Director Sales Operations
Mollie Bodensteiner
Mollie Bodensteiner
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