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2 Answers
3,050 Views
Shirin Sharif
Shirin Sharif
Adobe Sr. Director, Revenue OperationsNovember 16
The hard skills are table stakes: ability to analyze data and turn data into insights The most important soft skill, and the x-factor in my opinion, is having a thick skin. This is a thankless role at times, where you get blamed when things are wrong but get minimal or no credit when the sales t......Read More
2058 Views
3 Answers
4,969 Views
Won Choi
Won Choi
Intercom Director Sales OperationsNovember 17
Most of the time, you can find rev ops teams being the busiest teams. There is usually no downtime as in sales; there is a quarterly cycle, and planning happens every six months (or a year). As leading a rev ops team, I value the two metrics below that some teams tend to deprioritize. * % of ti......Read More
1837 Views
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6 Answers
9,897 Views
Blake Cummins
Blake Cummins
DoorDash Head of US Pre-Sales StrategyJanuary 18
Career path will vary widely depending on the person. I'll answer this question with the view of "how do I progress my career path in rev ops": 1. Be consistent in your day to day: Build a reputation as a dependable teammate that will get the job done. Do this by hitting timelines, taking owne......Read More
2070 Views
2 Answers
1,993 Views
Michael Hargis
Michael Hargis
Tealium SVP, Revenue OperationsNovember 15
I'd start by reading Measure What Matters by John Doerr. It's a great resource to truly understand the OKR system with actionable templates and examples. Buy copies for your leadership team and work on developing this muscle as a team. The trick is not so much the OKRs themselves, but it's behavi......Read More
1527 Views
7 Answers
6,534 Views
Ana Rottaro
Ana Rottaro
Clockwise Head of Revenue OperationsJanuary 10
If you’re the first revenue operations manager, I recommend identifying key revenue operations initiatives the company needs, prioritizing them, and then organizing projects and measuring tasks against that. Here’s how I did it: 1. Create a set of questions to ask the heads of all go-to-market......Read More
954 Views
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1 Answer
956 Views
Daniel Lambert
Daniel Lambert
dbt Labs Senior Manager Marketing OperationsMarch 16
Here are some of my favorites templates/resources 1. OpsCast Podcast (https://marketingops.com/podcasts/) 2. OpsStars Conference (https://www.ops-stars.com/) 3. Operations with Sean Lane (https://operationspodcast.drift.com/public/13/Operations-43678) 4. RevOps Podcast (https://www.reven......Read More
956 Views
2 Answers
2,239 Views
Lauren Davis
Lauren Davis
Checkr Director, Revenue OperationsDecember 6
RevOps’ role is to understand the entire customer journey, each team’s role, the company strategy, and how all those pieces mesh. While each GTM team (sales, marketing, customer success) is and should be focused on executing and hitting today’s goals, RevOps is thinking about tomorrow’s goals, wh......Read More
1186 Views
2 Answers
941 Views
Mollie Bodensteiner
Mollie Bodensteiner
Deel Global Revenue Operations, Strategy and Planning LeaderDecember 20
When meeting with cross-functional teams during our first month at a company as a RevOps leader, here are a few of the key questions I would consider asking: * How do you currently work with Revenue Operations? * What do you feel is working, what is not working? * What is the biggest chal......Read More
509 Views
1 Answer
665 Views
Saad Farooq
Saad Farooq
DigitalOcean Director of Revenue Operations / Customer CareJanuary 4
There are a variety of ways that revenue operations teams can communicate updates and activities to the rest of the company. Some potential options could include: 1. Regular meetings: Scheduling regular meetings with relevant teams and stakeholders can be an effective way to share updates a......Read More
665 Views
4 Answers
2,486 Views
Sid Kumar
Sid Kumar
HubSpot SVP, Revenue Operations (RevOps)February 7
I'd consider a format that is easily accessible and that is easy to keep up to date. As such, I'd suggest something like a company wiki and/or link directly from your BI tool or whichever platform teams across your company access data and analytics. When creating this data dictionary, I'd spend t......Read More
1251 Views
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