9 Answers
10,772 Views
Won Choi
Won Choi
Klaviyo Senior Director Sales OperationsNovember 17
I view projects and priorities as "Big Rocks" and "Small Projects." The big rocks are foundational work streams for the business and will help drive the business forward. The small projects are also important but will be more of a "one and done" type of work. Big rocks should have one driver, and......Read More
4172 Views
2 Answers
3,986 Views
Shirin Sharif
Shirin Sharif
Adobe Sr. Director, Revenue OperationsNovember 16
Titles mean different things at different companies, so I'll answer the question more along the skills you need to be promoted to more senior roles within revenue Ops.  The big skill is the ability to think big and think ahead. It's very easy to spend your entire week or month fire fighting as......Read More
3594 Views
8 Answers
6,181 Views
Brian Vass
Brian Vass
Paycor VP, Customer Experience OperationsNovember 17
* Ensure that associates are working on challenging projects * Recognize the positive impact they are having on the business * Provide meaningful feedback on a regular basis. We have quarterly "Connects" to share accomplishments, areas for improvement, goals for the next quarter, and dev......Read More
1507 Views
2 Answers
2,967 Views
Lauren Davis
Lauren Davis
Checkr Director, Revenue OperationsDecember 6
It’s not uncommon for leadership to fixate on sales because it’s very easy to see the result: I hire one sales person, I get $X in incremental revenue. But the fact of the matter is that you can’t have sustainable revenue growth without retaining customers. For this problem in particular, I’d ......Read More
1890 Views
3 Answers
2,944 Views
Daniel Lambert
Daniel Lambert
dbt Labs Director of Marketing OperationsMarch 16
My recommendation to anyone trying to craft a good 30/60/90 day plan is to first read the book The First 90 Days (https://www.amazon.com/First-Days-Updated-Expanded-Strategies/dp/B00CH7FE1O/ref=sr_1_1?crid=332LCCJEJ62Z8&keywords=first+90+days&qid=1678744873&sprefix=first+90+day%2Caps%2C111&sr=8-1......Read More
1333 Views
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4 Answers
3,355 Views
Sid Kumar
Sid Kumar
HubSpot SVP, Revenue Operations (RevOps)February 7
The specific answer here will depend on the type of organization (e.g. B2B/B2C), target segmentation (e.g. Enterprise/SMB) and go-to-market model (e.g. Product Led Growth, Sales Driven). I'd suggest looking at this through teh framework of of leading indicators (input metrics) and lagging indicat......Read More
1707 Views
2 Answers
1,270 Views
Lindsay Rothlisberger
Lindsay Rothlisberger
Zapier Director, Revenue OperationsApril 4
Marketing Ops teams are typically focused on executing and optimizing marketing campaigns. This includes marketing technology system management, data analysis, and campaign planning. Revenue Ops teams are focused on optimizing revenue generation and the customer experience across all go-to-market......Read More
676 Views
2 Answers
1,623 Views
Blake Cummins
Blake Cummins
Wolt Director, Head of Global Sales Strategy & OperationsJanuary 18
To justify a promotion you want to be able to show impact, followership and consistency. You want to be able to say 1. this is what I did 2. this is how I did it 3. I'm operating at this level consistently.  1. Impact: show with numbers the impact that your initiatives had on the business, and......Read More
1262 Views
1 Answer
892 Views
Saad Farooq
Saad Farooq
DigitalOcean Director of Revenue Operations / Customer CareJanuary 4
There are a variety of ways that revenue operations teams can communicate updates and activities to the rest of the company. Some potential options could include: 1. Regular meetings: Scheduling regular meetings with relevant teams and stakeholders can be an effective way to share updates a......Read More
892 Views
2 Answers
1,424 Views
Azim Mitha
Azim Mitha
HubSpot Interim Sales Director (Asia)March 30
The RevOps team is structured to operate as a strategic function to bridge the gap between sales, marketing and customer success teams. Within APAC, the RevOps team is structured by various countries within which HubSpot operates (for eg, there is a RevOps team for Japan), to build relevant exper......Read More
939 Views
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