What's your advice on improving a historically tense relationship between functions?

Improving a historically tense relationship between functions requires a deliberate effort and a willingness to work collaboratively towards a common goal. The first it...

I often remind people that some friction between teams is by design. For example, you want GTM thinking about how to grow and scale and you want finance thinking about ho...

Stop talking about the past and start solving problems together. The key to transforming historically tense relationships is to create joint objectives that can only be a...

Before being able to improve anything you need to understand why there is an issue in the first place. Get curious. Understand the context behind the historically tense r...

Let's acknowledge the tension and figure out the root causes and solutions together. Maybe it requires an offsite or working session to dig in? Based on my experience, t...

It's important to nip tension across functions quickly and don't let it fester, here are some of my strategies:First, take time to understand the root of the tension. For...

If there is a historically tense relationship between functions, you have to do something very different to try to reset the situation. This will be much harder if the re...

First of all, I don't believe that tension between functions is a bad thing. Although too much tension is toxic, too little tension leads to complacency. The key is to st...

I typically defuse tense relationships with clear communication and a little humor. For background: I've inherited historically tense relationships and, in listening to t...

From my experience, a historically tense relationship comes from a conflict in the sense that both functions have two irreconcilable points of view or courses of actions ...