For customer success interviews, what are helpful resources you'd recommend and types of questions to prepare for from both hiring managers and cross-functional partners?

Rather than just asking a candidate about their background, I prefer to ask about real situational questions. Here are a few of my favorites: Tell me about a time you h...

Preparation for a Customer Success interview should be intentional and strategic. This is not a role you “wing.” It is a discipline that rewards clarity of thought, emoti...

The best resources are research on the folks interviewing you and the company itself. If someone shows up without understanding our history as people and as a company, t...