What are some pointers for how to get the executive team's agreement on something important to you?
2 Answers
Jellyfish Senior Vice President, Customer Success • 8mo
You have to go back to basics. You're asking people with very little time to make a potentially expensive choice based on your judgment. Your job isn't just to be right; ...
485 Views
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
Winning executive buy-in starts with preparation and perspective. Before bringing an idea forward, test it with your manager or trusted colleagues to refine your thinking...
504 Views
Related Questions
How do you ensure alignment when you have two senior executive stakeholders who disagree with each other on the proposed strategy and you are stuck in the middle?What metrics/data points have you found to be the most successful in providing the C-suite adequate insight into the customer base and its health?
What are the top 3 questions you get from the C-suite on the CS organization?How do we work with our Exec team to help narrow down what we focus on?What are the top 3 things that will provide value to C-Suites as a customer success manager? What signals tell you you’ve earned an executive’s trust — and what signals tell you you’ve lost it?How do customer success key stakeholders from other departments change as your company grows?