All related (8)
Sandeep Rajan
Product Lead, Member Experience at Patreon
If your execs are pushing your product in a different direction from your customer & market input, try to understand why that is. They may be trying to pivot the business, or they may have a vision for where the market is going that doesn't quite map to where the market currently is. Or there may be a miscommunication or misunderstanding about what the market needs.  In each case, do your best to figure out why you're pointed in different directions, and drive alignment on those inputs so that the product strategy can be grounded in a set of hypotheses everyone is committed to testing even...more
Wade G. Morgan
Product Strategy & Operations Lead at Airtable
Love the spirit of this question, and will broaden it a bit to "how do you balance market needs with the vision your company may have?" Prior to shifting to Product Strategy & Ops, I was hired as the 2nd Account Executive at Airtable. I found this experience so valuable because I had a front row seat to literally thousands of customer perspectives on what our product needed to evolve. One of the biggest lessons I took away from that experience was how to think about the balance between providing what people ask for, vs providing something they never would have conceived of--let's call it t...more
Kara Gillis
Sr. Director of Product Management at Splunk
This is a tale as old as time. There are many ways to approach this. I have seen vendors heavily bid on the AdWords of their competitor names and promote alternative solutions (trials or marketing content). I have seen vendors who are challengers in mature markets create "Us vs. Them" web pages or blogs that outline the differences (according to the vendor publishing the info) what the major differences are. And, I have seen third-party research or analyst evaluations heavily promoted that rank vendors according to specific criteria (contracted by the vendor or annually conducted created...more
Wade G. Morgan
Product Strategy & Operations Lead at Airtable
Love this question as well, and I'll approach it from a couple different perspectives. First, I'd acknowledge that some markets are so big or fast growing that multiple amazingly successful winners can emerge. As of today, Apple is worth $2.8T and Microsoft is worth $2.25T. While I'm sure both companies wouldn't mind adding their other's market share to their portfolio, I also think any reasonable person would consider both outcomes desireable. This example is not to say there's not need to play defense if a market is large or fast growing enough. Quite the opposite, both companies needed ...more
Sandeep Rajan
Product Lead, Member Experience at Patreon
I encourage my teams to start by understanding their objectives, plans, assumptions & approach to risk management. We listen carefully and figure out where the gaps and opportunities lie and how impact & success is defined & measured.  Then, as we develop our strategies, we share early & often – at minimum at the key stages of defining what our product strategy might become: * Defining the customer problem & the opportunity size * Proposing the right solution & the necessary investment * Defining the go-to-market plan * Adjusting & iterating post-launch at our Mike Tyson Moment ("ever...more
Lizzy Masotta
Senior Product Lead at Shopify | Formerly Salesforce, Google, Nest, Cisco Systems
A common mistake exec teams make is focusing on output and forgetting about outcomes. Product teams present roadmaps to execs and once they’ve shipped a thing, they tell them it’s complete and move onto the next. At the end of the day, it doesn’t matter what’s on your roadmap or what you’ve successfully shipped if you’re not moving the needle in the outcomes you care about. Questions to align on with your team to help you get there: 1. Do we have clearly defined desired outcomes for your team? 2. Do we have alignment on these outcomes with leadership / execs? 3. Do we have a way to ...more
Bhaskar Krishnan
Product Leadership at Meta | Formerly Stripe, Flipkart, Yahoo
* For any Product, the hierarcy, in terms of immediate to long-term is Execute -> Features -> Roadmap -> Strategy -> Vision * The focus for any product team should be to execute & launch and then working on the features & building on the roadmap from a bottoms-up perspective. They should also embark on a top-down appraoch of understanding the market landscape, the user problems they can solve profitably and setting the vision. The intersection of these approaches can take anywhere from a few weeks to a few months to a few years and depends on the stage of the firm, th...more
Sriram Iyer
GM / Head of Products and Partnerships, Adobe DVA at Adobe | Formerly Salesforce, Deloitte
Pretty much the same stencil that I used to answer the previous question. If you are pivoting, I'd assume that one or more of these elements below have changed. So I'd use this framework to re-examine the sweet spot that you need to land on to be effective and win this next time around. Some elements to consider - 1. Market - Market landscape, gaps, and market opportunities. You want to work on an impactful problem area. Key Geos you will play in. etc. 2. Key vectors - I also like to play at the intersection of 2-3 key growth vectors - so I know directionally I am betting in the righ...more