Question Page

How do you plan and run betas or early access programs, including participant selection and feedback loops?

Liron Deutsch
Product Management Leader5mo
Always start with purpose. Why are you running the early access program? What assumptions are you testing, and what do you need to learn? Clarity here keeps your efforts ...
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3443 Views
Tammy Hahn
Ignition SVP, Product | Formerly Cornerstone OnDemand, Groundswell, Skilljar, Gainsight1mo
tl;dr: A good beta is tightly scoped, participant-quality over quantity, and designed to answer specific questions; it is not just “get feedback.”1. Start with the right ...
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367 Views
Rosa Gonzalez Welton
Intuit Director of Product Management6mo
I’m a big fan of customer advisory boards, or CABs for B2B products. These customers or potential customers can be excellent and recurring sources of input for your produ...
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458 Views
Ruchi Aggarwal
Former BILL Director, Product Management - Payments5mo
For betas, I start with clarity on the MVP and the segment it best serves. I choose customers with the strongest need- they feel the pain, are hungry to try an early solu...
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488 Views
Pavan Kumar
Gainsight Director, Product Management | Formerly Cisco6mo
We run beta and early access (EA) programs as structured, time-bound experiments designed to validate new functionality before general availability. Each program follows ...
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441 Views
Reid Butler
Cisco Director of Product Management5mo
I love having access to purpose-built beta management tools, they've become critical to our release strategy.The software available now for A/B testing, feature flags, a...
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389 Views
Kara Gillis
Cortex VP of Product | Formerly Splunk, Deloitte5mo
We use a tiered approach that matches the validation rigor to the feature's business impact:Participant Selection:Tier 1 features (flagship/new products): Start with desi...
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412 Views
Becky Trevino
Flexera Chief Product Officer | Formerly Rackspace, Dell6mo
We run betas and early access programs for larger product launches where we have uncertainty and seek to reduce risk by a closer partnership with our customers. We seek p...
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416 Views