What tools or software do you prefer for conducting and analyzing user interviews?
3 Answers
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon • 1y
Here’s a list of tools I have used in my current and past roles:Participant recruiting: UserTesting.comConducting interviews: Zoom, Usertesting.com, UserZoomSurveys: Qual...
945 Views
Atlassian Head of Product, DevOps • 6mo
Google Appointment SchedulerGoogle’s appointment scheduler is great for letting users sign up for interviews. It integrates directly with my calendar and automatically pr...
594 Views
IBM Product Management • 1y
I have used all sorts of tools and have found that Dovetail is a nice product for taking notes, storing video calls and transcriptions, and tagging insights and takeaways...
410 Views
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How do you measure the success or impact of your user interview process?What techniques do you use to dig deeper into user responses during interviews?What are some common pitfalls you've encountered in user interviews and how do you avoid them?How do you decide who to include in user interviews e.g., eng, design, marketing? It's an expensive use of team time but potentially really valuable. However, it's hard to know some times which user interviews will be richest too. Yet, playing a clip back is not the same as hearing and discovering an insight in real-time together. How do you structure your user interview questions to gather the most valuable insights?What's your strategy for conducting user interviews at different stages of the product lifecycle?