What tools or software do you prefer for conducting and analyzing user interviews?
1 Answer
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon • December 11
Here’s a list of tools I have used in my current and past roles:
Participant recruiting: UserTesting.com
Conducting interviews: Zoom, Usertesting.com, UserZoom
Surveys: Qualtrics
Note taking: Confluence, Notion etc.
Data analysis: Dovetail or Spreadsheets
Reporting: Confluence, Figma etc.
Experimentation: Statsig
Some other tools include Miro, Mural, Hotjar etc. that can be considered on a case by case basis for various types of research.
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