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Everyone is incorporating AI into their products now. How do you think about infusing AI into messaging to stand out & not get caught up in using AI jargon?

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  1. Morgan (Molnar) Lehmann

    SurveyMonkey Senior Director, Head of Corporate Marketing | Formerly SurveyMonkey, Nielsen • 9mo

    I have 2 major thoughts when it comes to standing out & avoiding jargon when crafting AI messaging: Focus on customer benefits. The first recommendation, is to really focus your message around how you're going to make your customers' life easier / help them do their jobs better/faster. AI itself is not the feature. AI simply enables your ability to deliver a better product / customer experience. Customers don't really care if a great capability is powered by advanced logic or internally-buil ...Read More

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