How do you approach messaging for a technical audience vs for a non-technical audience?
7 Answers
Adobe Head of GTM Strategy, APAC & Japan • 2y
This is a very common circumstance and can be conflated when a companies products bridge both audiences. Think of a consumer product that also has developer tool versions...
1583 Views
Shopify Senior Product Marketing Lead • 2y
The best approach for messaging a technical audience is to lead with clear and concise language. Avoid any language that is vague or ambiguous. Technical audiences can sp...
709 Views
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Carta Vice President Product Marketing • 2y
Whether the audience is technical or non technical, you just need to speak their language and use their vocabulary. Using overly simple language for a technical audience...
523 Views
Upstart Product Marketing Director, New Products • 2y
I approach them in much of the same way. Product marketing is about storytelling, and being the advocate for your consumer. For either audience, it's about keeping things...
457 Views
Inngest Head of Marketing • 2y
Assuming we’re broadly talking about a technical user, and non-technical buyer here, I would focus first on learning how each makes their buying decisions. Then follow th...
495 Views
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps • 2y
Technical audiences want more feature-led messaging, and your features need to be clearly differentiated from your competitors. You should also invest in content that dem...
289 Views
Product Marketing Consultant | Formerly Salesforce • 2y
Your messaging should speak the language of the customer. If your audience is technical, you can use the language that they are familiar with to articulate the value of y...
3520 Views
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