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How do you approach messaging for a technical audience vs for a non-technical audience?

Jeremy Wood
Adobe Head of GTM Strategy, APAC & Japan2y
This is a very common circumstance and can be conflated when a companies products bridge both audiences. Think of a consumer product that also has developer tool versions...
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1583 Views
Stephanie Kelman
Shopify Senior Product Marketing Lead2y
The best approach for messaging a technical audience is to lead with clear and concise language. Avoid any language that is vague or ambiguous. Technical audiences can sp...
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709 Views
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Kelly Kipkalov
Carta Vice President Product Marketing2y
Whether the audience is technical or non technical, you just need to speak their language and use their vocabulary. Using overly simple language for a technical audience...
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523 Views
Jane Reynolds
Upstart Product Marketing Director, New Products2y
I approach them in much of the same way. Product marketing is about storytelling, and being the advocate for your consumer. For either audience, it's about keeping things...
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457 Views
Lauren Craigie
Inngest Head of Marketing2y
Assuming we’re broadly talking about a technical user, and non-technical buyer here, I would focus first on learning how each makes their buying decisions. Then follow th...
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495 Views
Courtney Craig
Shopify Head of Retail Product Marketing | Formerly GoDaddy, ClearVoice, AppBuddy, Scripps2y
Technical audiences want more feature-led messaging, and your features need to be clearly differentiated from your competitors. You should also invest in content that dem...
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289 Views
Jodi Innerfield
Product Marketing Consultant | Formerly Salesforce2y
Your messaging should speak the language of the customer. If your audience is technical, you can use the language that they are familiar with to articulate the value of y...
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3520 Views