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Relying on narrative differentiation is obviously essential when products are essentially the same across you and your competitor set, but it's also a tough thing to do? Any advice?

Christina Lhi
Kit.com Head of Marketing3y
This is a great question. Overall, product differentiation is key and one of the roles I really enjoy within PMM is having such a pulse and influence on what differentiat...
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9409 Views
Adrienne Joselow
HubSpot Senior Director of Product Marketing3y
You can't rely only on the narrative. But a strong one, especially one that frames up the problem and value you deliver as different / outsized, is critical to competitiv...
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3696 Views
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Alex McDonnell
Airtable Director, Compete & Partner Marketing3y
The narrative is a huge part of positioning. That's what frame your product's actual capabilities and determines which criteria are relevant or irrelevant. That said, I d...
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1071 Views
Dave Steer
Webflow Chief Marketing Officer3y
If you are relying on narrative differentiation alone, then the problem to solve is creating differentiated solutions rather than finding different stories to tell. Use c...
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502 Views
Andrew McCotter-Bicknell
Apollo.io Head of Competitive Intel3y
Don't use corporate jargon and you're already 90% ahead of everyone else (if I had a nickel every time I read a company referring to their product as "industry-leading" o...
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776 Views
Greg Gsell
Datadog VP, Product Marketing | Formerly Salesforce, Attentive3y
You have to pick something to focus on. Find whatever edge you can and make it seem like the biggest deal in the world. You can also talk about the sum of the parts as ...
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677 Views
Sean Lauer
Instruqt VP of Marketing | Formerly Mural, Twitter, Anheuser-Busch InBev3y
Ideally, your narrative should actually be doing the heavy lifting when it comes to differentiation. Features can easily be copied. As this question states, it often lead...
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719 Views
Scott Monroe
ServiceNow Director, Product & Solutions Marketing3y
I totally agree that narrative differentiation is a difficult thing to do, especially in B2B SaaS markets that are crowded and when the tools do essentially a lot of the ...
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1965 Views
Katie Gerard
Workhuman Head of Product Marketing3y
Narrative differentiation is essential no matter what. No product speaks for itself and often comparing features can lead you down a "who wore it better" rabbit hole. Als...
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615 Views
Meghan Keaney Anderson
Watershed Global Head of Product Marketing & Communications | Formerly HubSpot3y
 I think there are loads of ways you can differentiate outside of product features. Features: You offer something valuable that others don't within your product (e.g.,...
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641 Views
Axel Kirstetter
Guidewire Software VP Product Marketing | Formerly EIS Group, Datasite, Software AG, Microstrategy2y
Here is a controversial statement: value communication beats narrative design. I know narrative and storytelling is a big topic in the product marketing world. But, I wou...
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474 Views