When you're selling to multiple audiences, the only way to keep your stories sharp is to anchor each one to a specific hero persona. You might have one corporate narrative that is broad, but stories should be more specific. It's really easy to sound like jargon when you're selling B2B software – "grow revenue," "drive efficiencies, or "reduce risk" are all true but very boring. The best way to do this is to imagine one hero persona you are crafting a story for. Let's walk through 3 scenarios: If ...Read More
What are some tips for storytelling for a b2b services based company with many audiences?
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ServiceNow Product Marketing Lead | Formerly Freshworks, ServiceMax • 5mo
Here is how to create storytelling for b2b companies with multiple personas. Creating one broad persona for multiple audiences rarely works. Generic messaging doesn't address what specific buyers care about—their problems, their priorities, their role in the decision. The companies that do this well use a two-level approach: a unifying story at the top, then tailored messaging for personas underneath. Level 1: The unifying story Find what all your personas are trying to accomplish together. Oper ...Read More
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