What are the best habits to do when working with C-Suite?
7 Answers
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
Two habits stand out above the rest: reliability and clarity. Reliability means always delivering on what you say you will do, and doing so on time. Executives value peop...
454 Views
Payscale Vice President - Customer Success & Implementation • 3y
Always try teaching them someone that they don't already know about the business, product, or customers. Keep your communications tight, both verbal and written! Never ...
1714 Views
Adobe Head of Customer Success (Asia) | Formerly Sitecore, Red Hat, Symantec, Blue Coat, Intel, Dell, Dialogic • 8mo
When working with the C-Suite, whether at your own company or with a customer, adopting the right habits can significantly enhance your ability to influence and build tru...
403 Views
MURAL Director of Customer Success • 3y
Always be clear on the purpose of the meeting and involve agendas and share relevant documentation with their EAs well in advance Center conversations with a key headlin...
817 Views
Cisco Leader - Strategy & Planning, CX Ops • 7mo
Here are some habits I’ve learned from my mentors and leaders that have helped me when working with senior executives: Less is more. Do your due diligence and have all t...
805 Views
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 2y
Understand Their Goals and Objectives: Understand the overall goals and objectives of the organization and align your work with them. CIO care about efficiency and innov...
448 Views
Counterpart Marketing Lead | Formerly Issuu, OpenText, Webroot • 2y
When working with the C-Suite, it's important to keep in mind that they are pressed for time and have a clear vision for what needs to be executed to support desired busi...
191 Views
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