Apollo.io Director of Social, Community & Customer Marketing | Formerly Shopify • 1y
If we're looking at Customer Marketing strategy, there's a few key variables that can shape where we focus and how we allocate resources: Audience/customer segments: Different personas might have different needs. For example, execs might respond to thought leadership and advocacy programs, but end users will need in-product guidance and education. This segmentation will change your messaging, channels, and content formats. Product complexity & maturity: If the product is hard to use, you'll ...Read More