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Can you share best practices on how to develop KPIs?

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1 Answers
  1. Sarah Khogyani Wolf
    Sarah Khogyani Wolf

    Anthropic Startup Marketing Lead | Formerly Lyft, Atlassian • 1y

    Start with strategy. Always.

    • Understand the business objectives

    • Clarify the product goals

    • Audit the user journey and funnel

    • Spot where marketing can have the biggest impact

    • Build a strategy

    • Then, define KPIs that help measure progress against it

    I see too many teams jump straight to metrics without a clear strategy. The result is scattered efforts and vanity tracking. Strategy should lead.

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