Question Page

How do you tier your launches, and what KPI's do you assign to each tier?

10 Answers
Sam Duboff
Spotify Global Head of Marketing & Policy, Spotify for Artists5y
Having a documented tiering system across your full PMM organization is really important for a few reasons — it helps create consistency across marketers who might be wor...
...Read More
45720 Views
Eve Alexander
Seismic SVP, Corporate & Product Marketing4y
I've tried so many tiering methods! One that's working really well for us right now is something we made up based on the audience that "needs to know": Go Big, Tell Sales...
...Read More
19661 Views
Upcoming Event
Mastering Market Research
Mastering Market Research
Esther Yoon
Veeam Software SVP, Product Marketing4y
I'm going to break this out into two questions: How do you tier launches?Launches are tiered based on business impact (yes, I know, very "captain obvious.") My whole poin...
...Read More
35871 Views
Chase Wilson
Figma Director, AI & Developer Marketing | Formerly Atlassian4y
Most product marketers I've worked with are tuned in to new feature releases or creating effective comms for upcoming product improvements. For a product launch, however,...
...Read More
17832 Views
Sahil Sethi
Freshworks Vice President - Global Product Marketing | Formerly Klaviyo, Qualtrics, Microsoft, MckInsey3y
There are so many good responses to launch tiering here. I am going to focus on KPIs in my response here I broadly categorize launch KPIs into three parts - Engagement, ...
...Read More
1826 Views
Iman Bayatra
Coachendo Director of Product Marketing | Formerly Google, Microsoft2y
Introducing a well-defined tiering system within the PMM organization presents a myriad of advantages, encompassing enhanced consistency, improved efficiency, clear expec...
...Read More
5857 Views
Talya Heller G.
Product Marketing Consultant | Ex-PMM, PM and PMO | Formerly Bloomfire, Rev Worlwide (Netspend), HP2y
I’ve seen many methods out there but what worked best for me in past companies was a category structure based on customer impact (taking into account existing and potenti...
...Read More
905 Views
Jeff Rezabek
Workyard Director of Product Marketing2y
I've done this a few different ways in the past. One way is by partnering with Product Management to grade a release item and then assign a launch level to a release base...
...Read More
905 Views
Felicity Coghlan
Glean Senior Product Marketing Manager1y
I've created tier systems for many companies now and one nuance I've picked up is it's important to consider your audiences and shape a tier system around them too. For e...
...Read More
296 Views
Teresa Haun
Zendesk Senior Director, Technology Marketing and Communications5y
This question is very similar to this other answer so I'm sharing my answer from there here too:At Zendesk, we use a launch template that includes key workstreams and tea...
...Read More
14540 Views