How do you tier your launches, and what KPI's do you assign to each tier?
10 Answers
Spotify Global Head of Marketing & Policy, Spotify for Artists • 5y
Having a documented tiering system across your full PMM organization is really important for a few reasons — it helps create consistency across marketers who might be wor...
45720 Views
Seismic SVP, Corporate & Product Marketing • 4y
I've tried so many tiering methods! One that's working really well for us right now is something we made up based on the audience that "needs to know": Go Big, Tell Sales...
19661 Views
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Veeam Software SVP, Product Marketing • 4y
I'm going to break this out into two questions: How do you tier launches?Launches are tiered based on business impact (yes, I know, very "captain obvious.") My whole poin...
35871 Views
Figma Director, AI & Developer Marketing | Formerly Atlassian • 4y
Most product marketers I've worked with are tuned in to new feature releases or creating effective comms for upcoming product improvements. For a product launch, however,...
17832 Views
Freshworks Vice President - Global Product Marketing | Formerly Klaviyo, Qualtrics, Microsoft, MckInsey • 3y
There are so many good responses to launch tiering here. I am going to focus on KPIs in my response here I broadly categorize launch KPIs into three parts - Engagement, ...
1826 Views
Coachendo Director of Product Marketing | Formerly Google, Microsoft • 2y
Introducing a well-defined tiering system within the PMM organization presents a myriad of advantages, encompassing enhanced consistency, improved efficiency, clear expec...
5857 Views
Product Marketing Consultant | Ex-PMM, PM and PMO | Formerly Bloomfire, Rev Worlwide (Netspend), HP • 2y
I’ve seen many methods out there but what worked best for me in past companies was a category structure based on customer impact (taking into account existing and potenti...
905 Views
Workyard Director of Product Marketing • 2y
I've done this a few different ways in the past. One way is by partnering with Product Management to grade a release item and then assign a launch level to a release base...
905 Views
Glean Senior Product Marketing Manager • 1y
I've created tier systems for many companies now and one nuance I've picked up is it's important to consider your audiences and shape a tier system around them too. For e...
296 Views
Zendesk Senior Director, Technology Marketing and Communications • 5y
This question is very similar to this other answer so I'm sharing my answer from there here too:At Zendesk, we use a launch template that includes key workstreams and tea...
14540 Views
Related Questions
How do you manage launches for "me too" features that are table stakes in your competitive set? Do you take a different approach for these vs features that are truly differentiated?How do you think about the scope or deliverables for various launches?Do you tier your launch stages based in cost?How do you define your different launch tiers? What did that process look like? Does someone have a framework or best practice of product launch that we can replicate as part of SaaS product launch?How do you differentiate between different size launches? Who determines the size?