Etsy Senior Director, Seller Growth & Retention • 10mo
The biggest challenge is launching products that aren't primarily designed with customer needs in mind, such as regulatory requirements or revenue-driving features for the company. Finding and articulating customer value in these cases is difficult. Typically when we're building something that we're going to launch to customers, it's with customer needs in mind, but sometimes it's something that is a regulatory or compliance requirement that Etsy has to get our sellers or buyers to abide by, or ...Read More