How do you distinguish between a product, a feature, and a solution?

Great question–tough to answer without getting too specific about Intercom and what works for us based on our own situation and approach in general. But, here goes. :) ...

Of the three, product and solution have the most overlap. In a technology context most often the difference is that a solution involves more than just a piece of software...

Product: This is your product or platfrom (e.g. Salesforce Sales Cloud)Feature: This is a specific part of the platfrom that customers can use (e.g. Contacts, Leads, Acco...

I'm going to focus on just one part of that equation: Solution. This is an often misrepresented piece of the product marketers toolkit. I have found that so many companie...

It's a difference with little distinction. From a buyer's POV it's the thing that solves their problem or satisfies their need. Some sales VPs want to use the word 'sol...

For more info on what Mike mentioned about the "whole product" I'd highly recommend reading the relevant chapter in Crossing the Chasm.

The distinctions between what is a product, feature, and solution can be somewhat subjective and can vary depending on the specific context and perspective. My POV: A p...

To me, a solution is a prescriptive collection of products and features that solve a well-defined problem for your customer. A product is anything you could conceivably s...

It's easy to use the words product, feature, and solution as different options. As product marketers, it's important for us to understand the subtle differences. A featu...

Interesting question for sure. I feel that most of these answers do a great job of highlighting the distinction, but something I would add is that the product is essentia...