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What's one essential qualitative research method you recommend entry-level PMMs learn?

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2 Answers
  1. Olesia Klevchuk
    Olesia Klevchuk

    Barracuda Networks Product Marketing Director • 1y

    Customer interviews are hands down the most valuable research method for you to master. It’s an absolute must have to understand buyers’ needs, pain points, and decision-making processes. Without customer interviews, you will struggle to come up with a compelling message that resonates in the market. Attend sales calls and Customer Advisory Board meetings to gain valuable insights. Setting up a win-loss program will help you adopt a structured approach to your interviews and provide an opportuni ...Read More

    2,148 Views
  2. JD Prater
    JD Prater

    Ting VP of Marketing • 1y

    If I could hand every new PMM one qualitative super-power, it’d be the think-aloud usability walkthrough. Invite a real user, give them a single everyday task (“spin up a streaming key and transcribe a file”), and ask them to narrate every thought as they click. You sit back, say nothing, and let the friction surface itself: hesitation on a button, a muttered “wait—do I pay extra for this?”, or a copy-and-paste from docs that proves the UI isn’t doing its job. I run these in four fast moves: Rec ...Read More

    420 Views

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