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Which KPI’s have been the most difficult to track, yet a great way to measure PMM impact? How have you overcome the hurdles of tracking those KPI’s?

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  1. Kelly Kipkalov
    Kelly Kipkalov

    Carta Vice President Product Marketing • 9mo

    Any KPI that is non-specific isn't helpful to measure PMM success...so high level metrics like retention/churn, cross sell, upsell, leads, win rates. I haven't cracked the win rate code yet, but we have been able to work with our demand gen teams to instrument our initiatives such that we can get a very specific read on marketing influenced outcomes. So leads that touched a PMM piece of content or downloaded a PMM asset. Marketing attribution has become such a hot topic and most teams want clear ...Read More

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