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How do you ensure that Marketing Ops and Demand Gen teams are working towards the same customer journey goals?

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2 Answers
  1. Jennifer King
    Jennifer King

    Snowflake Head of Demand Generation • 6mo

    Both teams need to lean on data to tell us what is working and what is not. Trust needs to go both ways. Mops trusts demand gen to know what content will keep the prospects engaged during each stage. Demand gen trusts that Mops will help make the necessary updates when things aren’t working as planned. There’s a mutual respect for each team’s subject matter expertise. At the end of the day, let the data tell you what is moving the needle.

    414 Views
  2. Mike Braund
    Mike Braund

    Komodo Health VP Revenue Marketing • 1y

    Planning process, goal setting processes are helpful (for example OKRs as a common tool). Spending time aligning on the outcomes and requirements together during a project plan is important first step. I usually lean on a DACI (Driver, Approver, Contributor, Informed) model to help identify who should be involved. Then the campaign/program/project can get designed around the aligned outcomes/requirements. If the alignment is higher level I'd focus on the OKR style tools. If there is a Marketing ...Read More

    467 Views

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