How do you structure your user interview questions to gather the most valuable insights?
2 Answers
Bluevine Senior Director of Product Management | Formerly Xero, Practice Fusion • 6mo
When structuring user interviews, I like to start by setting the stage - sharing the agenda, introducing myself, and explaining the purpose of the interview. I’ll also ga...
448 Views
Atlassian Head of Product, DevOps • 5mo
Have a goalAs with everything, start with a clear goal for your user interviews. What are you trying to learn, and what will you do with your findings? Once you know that...
617 Views
Related Questions
What's your strategy for conducting user interviews at different stages of the product lifecycle?How do you decide who to include in user interviews e.g., eng, design, marketing? It's an expensive use of team time but potentially really valuable. However, it's hard to know some times which user interviews will be richest too. Yet, playing a clip back is not the same as hearing and discovering an insight in real-time together. How do you measure the success or impact of your user interview process?How do you handle conflicting user feedback obtained from interviews?How do you communicate user interview findings effectively to stakeholders and team members?What techniques do you use to dig deeper into user responses during interviews?