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How do we measure usage of sales enablement material? even with all of AI this is a black box and often does not help with showcasing the hard work that product marketing does.

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2 Answers
  1. Jennifer Kay Corridon

    Midi Health Go To Market & Principal PMM | Formerly Homebase, Angi, The Knot • 5mo

    PMM enablement impact is rarely a clean attribution problem, and pretending it is actually undermines the work. What is fair is showing that materials are being accessed, reused, and shaping conversations — and then connecting that to directional outcomes like improved stage conversion or reduced sales cycle friction. When you frame enablement measurement as pattern recognition, not precision analytics, leaders understand both the limits of the tools and the real value PMM is driving.

    375 Views
  2. Abid Chaudhry
    Abid Chaudhry

    ServiceNow Director, Product Marketing - Employee Experience & HRSD | Formerly Microsoft, AT&T, Endurance International Group • 5mo

    Most teams over-index on asset views and under-index on behavior change. Basic usage metrics matter — opens, downloads, time spent — but they’re table stakes. The more meaningful signals show up when you connect enablement to selling motion:• Are reps using the latest narrative in discovery?• Are objection responses showing up consistently across calls?• Are deals stalling at the same point, or moving faster? Call recordings, deal reviews, and win/loss analysis are still the clearest signal. AI ...Read More

    220 Views

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