How do you create buyer and customer personas at a B2B early-stage startup if there aren't any customers yet?
What do you recommend just creating a few hypothetical personas initially and adjust/update as you learn of new information, or something else?
1 Answer
For an early-stage startup, I recommend you build your segments based on your top use cases, by identifying your hypothetical ICP and testing it in your GTM efforts. Track key metrics over time and narrow down your top segments based on where you see the most success. The most important thing here is to be clear on the problems you solve (your use cases) and figure out who has that problem, and who is in the market looking for solutions to solve that problem.
1172 Views

Top Product Marketing Mentors

Hien Phan
Timescale Head of Product Marketing

Jeffrey Vocell
Panorama Education Head of Product Marketing

Desiree Motamedi
Salesforce CMO - Next Gen Platform

Tiffany Tooley
Workday Vice President Product Marketing

Jenna Crane
Triple Whale 🐳 VP of Marketing

Sherry Wu
Gong Senior Director, Product Marketing

Desiree Motamedi
Salesforce CMO - Next Gen Platform

Tiffany Tooley
Workday Vice President Product Marketing

Jenna Crane
Triple Whale 🐳 VP of Marketing

Susan "Spark" Park
Pinterest Director of Product Marketing
Related Questions
How do you make sure to get feedback from decision maker, researcher/influencer in buy GN process and user.What are the key things to consider post-launch? What standard metrics are important to track to measure success and what teams (and at what cadence) are important to connect with post-launch? How do you measure and communicate progress for your analyst relations program, when it can sometimes take a couple years to see results?How should Product Marketing collaborate with different teams regarding market research initiatives? How do I better conduct client interviews to gain valuable insights?How do you approach validating potential new market directions? And multiple market directions your product could take?