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How do you create buyer and customer personas at a B2B early-stage startup if there aren't any customers yet?

What do you recommend just creating a few hypothetical personas initially and adjust/update as you learn of new information, or something else?
1 Answer
Sarah Din
Quickbase SVP of Product MarketingDecember 20

For an early-stage startup, I recommend you build your segments based on your top use cases, by identifying your hypothetical ICP and testing it in your GTM efforts. Track key metrics over time and narrow down your top segments based on where you see the most success. The most important thing here is to be clear on the problems you solve (your use cases) and figure out who has that problem, and who is in the market looking for solutions to solve that problem.

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