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How do you ensure your messaging strategy aligns with sales team needs and customer-facing interactions?

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2 Answers
  1. Vishal Naik
    Vishal Naik

    Box Head of Product Marketing, AI & Platform | Formerly Google Gemini • 6mo

    Sales is a Reality Check. If there is a gap between Marketing messaging and Sales needs, it’s usually because Marketing is writing for the Product, while Sales is talking to the Person. To bridge that gap, go back to the techniques we discussed earlier: 1. Don't just ask Sales what they need; watch them work. My primary 'alignment tool' is listening to recorded sales calls. I am looking for the 'Script Break.' I watch for the exact moment the Rep stops using the marketing deck, closes the slides ...Read More

    673 Views
  2. Leah Brite
    Leah Brite

    Gusto Head of Product Marketing, Benefits • 4mo

    Treat Sales as a core part of your messaging strategy. They sit on a goldmine of prospect knowledge: the questions buyers ask, the objections that stall deals, the words that actually land. Having a tight and continual feedback loop with sales ensures your messaging is always evolving and getting better, and that sales stays continually bought in, seeing how great messaging helps close deals faster. Bake Sales into the decision process: Put Sales in your RAPID/RACI/DACI as input (and sometimes a ...Read More

    807 Views

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