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How many primary KPIs should a PMM have for a product?

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2 Answers
  1. Kelly Kipkalov
    Kelly Kipkalov

    Carta Vice President Product Marketing • 9mo

    Tough one, but I'm going to be extremist and say just one. You could have leading indicators of that KPI and lagging indicators, but ultimately you should be crystal clear on the singular needle you're trying to move. So as an example if you're trying to drive demand, your ultimate KPI might be leads or demos booked. But a leading indicator that KPI might be content engagement or webinar attendance. So start with your ONE end goal KPI and work upstream from that to figure out the leading indicat ...Read More

    646 Views
  2. Axel Kirstetter
    Axel Kirstetter

    Guidewire Software VP Product Marketing | Formerly EIS Group, Datasite, Software AG, Microstrategy • 6mo

    The idea behind a KPI is that you're actually able to do something about it. And so, yes, you can report on many KPIs. However, only six to eight KPIs make sense to follow, and decisive action should be taken should they change. Beyond that, there are simply too many wheels to turn where you don't control the outcome. Those KPIs should cover a few areas: production, awareness, pipeline, revenue, and traction. Subject to the business priorities, the focus can change to, say, adoption, testimonial ...Read More

    387 Views

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