Varun Krovvidi

Today's marketing is being disrupted at an exponential pace. We are constantly being overloaded with content and the traditional marketing channels are quickly getting saturated -- all leading to users quickly losing trust in traditional marketing methods. The one skill that is invaluable for each marketer is adaptability, primarily because of 1/ Constant market shifts: With the infusion of AI into our day to day, business models and products are changing rapidly. So are user preferences. Keeping up with the latest on "where to find your users" and "how to influence them" is key. 2/ Data is no longer king on its own: As marketers, we are starting to have more data to consume but with very few meaningful insights. Adapting to new perspectives of looking at the data will make it easy for you to draw patterns and make decisions on how to adapt your campaigns 3/ Campaign volatility: No matter how well-planned, campaigns encounter roadblocks. Maybe a platform changed its algorithm, or a competitor made a surprise move. Adaptability means not panicking, but pivoting to new tactics, re-targeting efforts, or finding a creative 'hack' to stay on track.

In this day and age, where lines are getting blurry between different roles, I feel it is essential to have an online portfolio of your work. Here are a couple of reasons why: 1/ Building trust & credibility: A portfolio provides tangible proof of your past successes. Your potential employer or client can see firsthand the results you've driven, the campaigns you've led, and most importantly the thought process behind your strategic decisions. 2/ Content creation & market feedback: Creating a portfolio (if you do not have one) forces you to become your own content creator. This helps you understand what messaging resonates with audiences, how to capture attention, and how best to present your work. Feedback on your portfolio helps you grow as a marketer. 3/ Self-reflection & career progression: The act of assembling a portfolio offers a structured opportunity for reflection. You'll identify your strengths, passions, and areas for improvement. This clarity sets a solid foundation for your future career choices and development.

At its core, the decision between emphasizing core vs. non-core offerings in messaging boils down to alignment with your product's positioning. Remember, the goal is to create a cohesive narrative that reinforces your positioning. Every message you send should contribute to the overall story you're telling about your product and its value to customers. Essentially, there are three types of new product capability innovations: 1. Positioning-creating: These are game-changers. They fundamentally alter how customers perceive your product or even the entire category. Your messaging should boldly spotlight these innovations, using them to establish a new, dominant position in the market. 2. Positioning-advancing: These innovations build upon your existing strengths and reinforce your current position. They enhance your value proposition and demonstrate your commitment to continuous improvement. Your messaging should highlight how these advancements further solidify your leadership and differentiation. 3. Non-core: These innovations, while potentially valuable, don't directly tie into your core positioning. They might appeal to specific customer segments or offer additional benefits, but they don't fundamentally change how customers perceive your product. In your messaging, these should be treated as supplementary benefits, not the main focus.

As with any role, growing into "next level" requires two things: 1/ An understanding of what is the value provided to the organization by an individual at the next level 2/ Identifying and developing the right skillsets to provide that value. For example: Next level from a Senior PMM in a startup to mid-size company will require you to influence GTM direction (with deep market understanding), collaborate cross functionally (to drive results across teams), and improve full-funnel expertise (from top-of-funnel awareness to product adoption and retention strategies). Whereas the same next level from a senior PMM in a large organization might be required to manage more products in their portfolio or start to manage people. If we were to generalize, there are couple of skills that are common across these situations in general. For example, if you want to propel your career into a Director of Product Marketing role you need to become: 1/ Strategic thinker: Cultivate the ability to see the big picture. Start to understand deeply your market trends, competition, and company's overall goals. Translate this understanding into building narratives that align with broader company strategy – not just individual product needs. 2/ Data-driven decision maker: The closer you can tie GTM and marketing strategies directly to business and revenue metrics, the better. Back up your vision with the cold, hard numbers. And lastly, learn to tell stories about your strategies with data across leadership in different functions. 3/ Collaborative Leader: You will only maximize your impact and influence by working with other functions. For every strategy you develop, start to question how you can 10x the impact by working with other teams. Practice communicating with empathy, bring them into your process early, and share goals with them to build trust. 4/ Team multiplier: The most important tenet is to shift away from pure task execution and towards adding value. Learn to delegate strategically and if possible start to mentor talent early. Lastly, start to build a clear goal for your career. The next step is only a stepping stone. Is your path leading you to a VP of Product Marketing role, CMO, shifting into Product Management, or starting your own firm. Work backwards from there to build the right skills and path.

I love this question. Fundamentally going to market for enterprise vs SMB/mid market requires a difference frame of thinking. 1. Buyer Personas: Enterprise: * Decisions involve a complex buying committee with diverse roles (C-suite, IT, procurement, end-users). * Prioritize proven solutions, established vendors, and robust security/compliance features. * Require extensive due diligence, proof of concepts, and negotiation. SMB/Mid-Market: * Often involve fewer stakeholders, with a primary decision-maker (owner, manager). * Seek affordable solutions with quick ROI and ease of implementation. * More agile and open to trying new products/vendors. 2. Distinct Needs: * Enterprise: * Need solutions that can be tailored to complex workflows and integrate with existing systems. * Require products that can handle large volumes of data and support business growth. * Expect dedicated account management, training, and rapid issue resolution. * SMB/Mid-Market: * Prefer intuitive interfaces and minimal setup time. * Seek cost-effective solutions with pay-as-you-go or scalable pricing models. * Value online documentation, tutorials, and community forums for support. 3. Differentiated Storytelling: * Enterprise: * Quantify ROI, highlight case studies with similar companies, and emphasize risk mitigation. * Tailor messaging to C-suite concerns like revenue growth, cost reduction, and competitive advantage. * Position your brand as an industry expert through whitepapers, webinars, and speaking engagements. * SMB/Mid-Market: * Emphasize ease of use, quick wins, and tangible results. * Showcase testimonials and case studies from similar businesses to build trust and credibility. * Leverage online reviews, ratings, and awards to demonstrate your product's popularity and effectiveness. 4. Go-to-Market Channels: * Enterprise: * Focus on building relationships with key decision-makers through personalized demos, presentations, and negotiations. * Target specific high-value accounts with tailored campaigns and content. * Participate in conferences and trade shows to network with potential clients and partners. * SMB/Mid-Market: * Generate leads through content marketing, social media, and email campaigns. * Leverage a dedicated team for high-volume, transactional sales. * Offer free trials or limited versions of your product to allow users to experience its value firsthand. 5. Iteration Cycles: * Enterprise: Longer sales cycles and complex implementations often require more extensive planning and testing before iterating on messaging or product features. * SMB/Mid-Market: Shorter sales cycles and faster feedback loops allow for more rapid experimentation and adjustments to marketing campaigns and product offerings. 6. Pricing Models: * Enterprise: Customizable pricing models with tiered options, volume discounts, and add-on services. * SMB/Mid-Market: Simple, transparent pricing with clear value propositions, such as freemium, monthly subscriptions, or usage-based pricing. This is just general guidance while the actual approach should be tailored to the specific use case

Let's look at this in 2 different stages Influencing the product: In an ideal scenario, marketing and product teams operate in lock step, making sure product strategy and positioning are intertwined. But, that's just ideal ;). A robust product strategy, informed by a deep understanding of customer needs and market gaps, can lead to a naturally differentiated position. However, the validating this positioning through market research and customer feedback will necessitate revisiting the product strategy, ensuring a continuous loop of "influence". This allows you to bake differentiation into the product and its narrative's DNA. Working with existing differentiators: Even with an existing product, effective messaging is a way of telling your story in a different sense that's only authentic to you. * Reframe the narrative: Find a new angle or a fresh perspective to highlight your product's benefits. Focus on the outcomes. It's vital to move beyond a siloed view of product features. We need to consider the entire customer experience - the emotional journey, the touch points, and the overall impact the product has on their lives. For example, both whatsapp and meta messenger are messaging apps. What's different? It isn't just about sending texts; it's about who you text, who are forming a connection with, and in what context your mind is in. * Use emotional triggers: Understand the deeper psychological needs of your audience and tailor your messaging to resonate with their aspirations and anxieties. * Go beyond what your product does; articulate why it matters to your customer's life. What change in behaviour does it enable? What aspirations does it fulfill? Tie all 3 aspects above to your differentiators. That in essence, becomes your messaging. Lastly, remember that the cornerstone of messaging lies in building an authentic human connection. By understanding the psychology behind customer needs and aspirations, we can create a differentiated message that resonates on a deeper level, establishing a brand identity that stands out.

Although it varies across different organizations, Product Marketing primarily interfaces with: * Product Management -- Core collaboration around defining the product roadmap, value proposition, pricing, and feature launches. Also to close the feedback loop from the customers * Sales - Aligning with them on the core marketing narratives and enabling the teams with relevant product information * Marketing - Improve brand perception, generate demand, and drive leads with compelling campaigns * Growth - Drive free trials and adoption of the product. Partner on increasing usage and retention. * Customer success - Understanding usage patterns, pain points, feedback loops, and upsell opportunities Over time, we are starting to notice that the time between any two release cycles is starting to reduce in every organizations. This is primarily driven by increasing customer demands, improving delivery times with AI, and continuous disruption from niche players. Primarily due to this reason, we are starting to notice a tighter integration from product development to distribution. Recent shifts from organizations like AirBnB (reframing product management function to product marketing) signals the same. Primarily driven by this change, we might start to see Product Marketing as a function spill over a lot more into targeted specializations like growth, content creation, and product management

Traditionally, both product marketing and product management roles vary widely depending on the organization's size, product offerings, and strategies. Going to the fundamentals, I like the definition of a product marketer as a "storyteller who can champion a product's value and a strategist who can act on a company's biggest need". Based on this definition, there are 3 skills you can develop to position yourself as a product marketer even though you do not hold the title: 1/ Storytelling: Develop the art of crafting a compelling narrative for your product. Start to identify product value propositions you like and try to understand "why" you liked them. This will force you put yourself in the shoes of a user, explain value prop in simple language, and build compelling messaging/positioning. 2/ Strategist: Start understand the product distribution channel. Break it down into stages like - awareness, consideration, adoption, and retention - to understand where you not are doing well. Then try to drill down into the user journey to understand what is missing. 3/ Collaborator: Find opportunities where you can influence cross functional teams across sales, partners, marketing, and product on different projects. Develop the knack of identifying shared goals and proactively partner with teams on projects.

Absolutely! One way to do this is by thinking of yourself as a "product" being sold to the company. Your product marketing portfolio is a marketing campaign – but for yourself. Just like a successful product launch, you need to showcase your unique value, tell a compelling story, and provide evidence to back up your claims. To do that, you need to understand: 1/ What is your unique value? What sets you apart? What specific skills, experiences, or perspectives do you bring that other candidates don't? Identify your target audience well. Tailor your value to the specific companies and roles you're interested in. What are their pain points, and how can you solve them? 2/ What is a compelling story that communicates your value? Your portfolio should tell a story of your career journey, highlighting key milestones, challenges overcome, and lessons learned. If you don't have a portfolio yet, starting posting your thoughts on channels like LinkedIn to communicate your thought process. 3/ What is the proof point to your story? Quantify your achievements whenever possible. Use data to demonstrate the impact of your work. If you do not have data, gather positive feedback from colleagues, managers, or clients to reinforce your credibility and showcase your skills. Here are some of the other things to consider: 1/ Develop a strong personal brand that reflects your unique value proposition. This could include a professional website or online portfolio or active social media presence etc., 2/ Connect with other product marketers and build relationships with potential employers. Attend industry events, join online communities, and participate in relevant conversations. 3/ Be authentic. Let your personality and passion shine through in every conversation. Good luck!

Very interesting question. I'll be honest that I do not have a ton of experience in B2C messaging, but I wanted to dive deep into "why" it might be more similar or different. Let's do this together by digging into the foundation of effective messaging and its constituent parts: * The story: This is the core narrative you're crafting, the essence of your message. It involves the problems you're addressing, the solutions you offer, and the transformation your product or service enables. * The context: This encompasses where and how the message is consumed. It's the channel, the format, the surrounding noise, and the user's mindset at that moment. * The audience: This is about more than just demographics. It's about understanding their expectations, their situation, their pain points, their aspirations, and their psychological drivers. Now, let's explore how these elements differ and converge for the same consumer in a B2B vs. B2C context. Differences: * In B2B, we tend to define the story in slightly more logical and ROI terms, emphasizing tangible benefits. In B2C, it's often more emotionally driven, focusing on personal aspirations. * B2B buyers are typically making decisions on behalf of their organizations, prioritizing things like risk mitigation and long-term value. B2C consumers are driven by personal needs and desires, often seeking emotional satisfaction. Convergences: Despite these differences, there are crucial areas of overlap. * Even in B2B, decisions are influenced by emotions. Trust, confidence, and the feeling of being understood play a significant role. Successful B2B messaging often incorporates elements of storytelling and emotional appeal. * In a world saturated with marketing messages, authenticity is more important than ever. Regardless of the context, consumers crave authenticity. Brands that can communicate their values, mission, and impact in a transparent and relatable way stand out, regardless of their target audience.They want to feel a connection with the brand, believing in its values and its commitment to delivering on its promises. * Both B2B and B2C messaging should be centered around the customer's needs and pain points. It's about providing solutions, not just selling products. * The internet and social media have blurred the lines between personal and professional lives. B2B buyers now research and engage with brands in similar ways to B2C consumers. (For ex: Is LinkedIn a B2B or a B2C channel?) This has led to a shift in B2B messaging, becoming less formal and more conversational. While there are inherent differences between B2B and B2C messaging, the lines are blurring. As consumers become more discerning, successful messaging, regardless of the context, needs to be authentic, emotionally resonant, and customer-centric.