How do you measure the performance of the product team, considering only product managers, group product managers and product head?

I evaluate the performance of the product team—IC PMs, GPMs, and product leads—across five core dimensions: customer satisfaction, quality of deliverables, clarity of strategy, engineering productivity, and product telemetry: Customer Obsession & Satisfaction For IC PMs, this is the ultimate indicator of effectiveness. The strongest PMs are maniacally customer-focused—meeting customers regularly, not just when there is an escalation or a launch. My team maintains a steady cadence of conversa ...Read More

At the end of the day when measuring product, the ultimate measure is how well the product portfolio is doing in market. The mission of product management is to balance the needs of the business with the needs of our customers. If we're meeting all of our Objective and Key Results (OKRs) and the business isn't growing, our product team is not performing well. Yes, we are delivering BUT our delivery isn't translating into growth for the business. In this scenario, you need to understand what's hu ...Read More

Personally, I don’t measure PM performance by individual feature delivery. That’s not the PM’s job. Tying a PM’s performance and value to delivery creates all the wrong incentives. It encourages short-term thinking, feature chasing, and pressure that encourages teams to ship quickly instead of shipping well. In most examples that I’ve seen, when a company is dealing with a massive backlog of bugs and refactors, but the team seems to always only spend time pushing forward short-term projects, it’ ...Read More

An ideal Product team would be the one which is aligned and transparent to larger organisation in terms of where they are, where they are going and how they plan to go there. The team is complementary to one another, have great e people skills, have the right process and one that challenges assumptions. Being customer centric and vision alignment to Organization goals is something that this team needs to get right Empowering the team and identifying how well the team manages their Financial KPIS ...Read More