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How do you recommend Product Marketing get looped into conversations earlier to help influence the roadmap, instead of being notified after it's already in development or released and ready for Go-to-Market?

Axel Kirstetter
Guidewire Software VP Product Marketing | Formerly EIS Group, Datasite, Software AG, MicrostrategyNovember 20

We need to distinguish between what goes into the roadmap [1] and how it is communicated outwards [2].
For [1] establish PMM as a core stakeholder in the product planning process, giving them a regular seat in roadmap discussions. This allows PMM to bring valuable customer insights (VoC, Win/Loss), support data (feature requests, support tickets, and competitive data—and everything around inbound product marketing—before key decisions are made, ensuring features align with market and customer needs.
When it comes to communicating it outbound [2], there are decisions to be made on time horizons, problem grouping, and solution or outcome grouping that PMM as product communication experts, are well versed in and can lead on. From there, shared success metrics can reinforce collaboration and set up integrated planning workflows where PMM reviews potential feature impact, aligning roadmap priorities with GTM success. Finally, establish a feedback loop post-launch to ensure continuous improvement based on real-world results.

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Rinita Datta
Splunk Director, Product Marketing | Formerly Morgan StanleyDecember 10
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Keep showcasing your technical/non-technical expertise, market understanding, and value as a cross-functional collaborator to build credibility and rapport. Here are some tactical things you can try to get looped in earlier:

  • Establish a 1:1 cadence with your PM counterparts to share top-of-mind priorities, customer insights from various sources, and product direction.

  • Proactively seek new sources of feedback and customer input that you can synthesize and market research that can help influence the roadmap.

  • During yearly and quarterly planning, align your OKRs for achieving revenue, adoption and satisfaction targets. Also, plan for major marketing milestones aligned with projected product/feature launches.

  • Offer to lead cross-functional brainstorming, new projects/initiatives, or GTM sync meetings.  

  • Ask to be included in planning and business review meetings, as well as a reviewer for any roadmap documents and PRDs as key stakeholders.

  • Work with your leadership to ensure PMM is seen as a strategic partner.

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